Purpose

Citizant is committed to protecting the privacy of individuals participating in our recruiting and appraisal tracking process. This Privacy Policy explains how we collect, use, and safeguard personal information obtained through our text message (SMS/MMS) communications with candidates related to recruitment, candidate evaluation, and appraisal tracking.


Information We Collect

When you participate in our recruiting and appraisal tracking program via text message, we may collect:

  • Your mobile phone number
  • Your name and contact      information (if provided) such as your home address and email address
  • Application or appraisal-related      updates and responses
  • Other information you chose to      provide by text message
  • Date, time, and frequency of      text communications

We do not request sensitive personal data such as Social Security numbers, bank information, or medical details through text messages. Candidates should not provide such information via text messages.


How We Use Your Information

Your information will be used only for purposes related to recruiting and appraisal tracking, including:

  • Sending interview schedules,      reminders, or status updates
  • Providing appraisal progress or      feedback notifications
  • Confirming receipt of required      documentation or next steps
  • Improving communication      efficiency in the recruiting and appraisal process

We do not sell, rent, or share your mobile number or message data with third parties for marketing or unrelated purposes.


How We May Disclose Your Information

We may share your information:

· With your consent;

· With our service providers;

· With joint ventures or other partners as part of the hiring process;

· In compliance with law or legal process or for the protection of persons or property; and

· In the event of a corporate transaction involving the sale or transfer of some or all of our assets.


Message Frequency and Opt-Out

Message frequency may vary depending on your recruiting or appraisal process stage.
Standard message and data rates may apply based on your mobile carrier’s plan.
You may opt out of receiving text messages at any time by replying “STOP” to any message. After opting out, you may receive a final confirmation message verifying your opt-out request.


Data Retention

We retain text message communications only for as long as necessary to complete the recruiting or appraisal process, or as required by applicable employment and data retention laws.


Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect the confidentiality and integrity of your information. 

 However, please note that text messaging is not a fully secure medium. We ask that you do not share sensitive personal information through text messages.


Third-Party Service Providers

We may use third-party service providers to facilitate text message delivery and tracking. These vendors are contractually obligated to safeguard your data and process it only for authorized organizational purposes consistent with this Privacy Policy.