Privacy Policy for Job Applicants
 

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect the personal information of candidates who apply for positions through our careers website, job application pages, and interview scheduling tools.


This policy applies to all public-facing candidate-facing pages, including our careers landing page, job application portals, and interview self-scheduling platforms.

 

1. Information We Collect

When you apply for a position or interact with our hiring process, we may collect the following types of personal information:

  • Full name and contact details (e.g., email address, phone number)
  • Resume/CV, cover letter, and employment history
  • Educational background and professional qualifications
  • Answers to application or interview questions
  • Availability and preferences for interviews
  • Voluntary demographic information (e.g., for Equal Employment Opportunity compliance)
  • Sensitive personal data (e.g., Social Security numbers, background check information) only when legally required
  • Any other information you provide in connection with your application

We collect only the information necessary to evaluate your application and to comply with legal obligations.

 

2. How We Use Your Information

We use your personal information to:

  • Process and evaluate your job application
  • Contact you regarding your application status or interview logistics
  • Assess your qualifications and fit for open positions
  • Conduct interviews and make hiring decisions
  • Maintain records required for compliance or legal purposes
  • Improve our hiring processes and candidate experience

If we collect sensitive personal data—such as demographic details, Social Security numbers, or background check information—we will provide clear notice and obtain your explicit consent before collection or use.


We do not use any information collected—such as race, color, religion, sex (including gender identity and sexual orientation), national origin, age (40 or older), disability, or genetic information—for discriminatory purposes. All hiring decisions are based solely on qualifications, experience, and business needs.


3. Background Checks and Fair Credit Reporting Act (FCRA) Compliance

If your application includes a background or credit check performed by a consumer reporting agency, we will:

  • Notify you in writing and obtain your signed authorization prior to ordering the report
  • Provide you with a copy of the report and a summary of your rights under the FCRA if any adverse action is taken based on the report
  • Ensure all background check processes are applied consistently to all applicants regardless of protected characteristics

4. Information Sharing

We do not sell your personal information. Your data may be shared only with:

  • Internal HR and hiring teams involved in recruitment
  • Authorized third-party service providers (e.g., applicant tracking systems, interview scheduling tools)
  • Government authorities or legal entities when required by law

All third-party providers must adhere to appropriate confidentiality and data protection requirements.

 

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. These measures are periodically reviewed and updated as appropriate.

 

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable legal requirements.

 

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Request updates or corrections
  • Request deletion of your information

You may exercise these rights by contacting us at:

Email: hr@tollsolutions.com
Phone: 864-433-9200
 

We will respond to your request within 45 days, in accordance with applicable federal and state laws. If we deny your request, you have the right to appeal. Appeal instructions will be included in our response.

 

8. Children’s Data and Sector-Specific Compliance

We comply with applicable federal laws such as:

  • Children’s Online Privacy Protection Act (COPPA): If we knowingly collect data from minors under 13, we will obtain verifiable parental consent.
  • Health Insurance Portability and Accountability Act (HIPAA): For healthcare positions, we follow strict data protection standards for health-related information.
  • Gramm-Leach-Bliley Act (GLBA): For roles in financial services, we adhere to data handling and disclosure regulations.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The effective date at the top of this policy indicates when it was last revised. We encourage you to review this page periodically.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: hr@tollsolutions.com 

Phone: 864-433-9200