T&J Heating, A/C and Plumbing is a full-service heating, air conditioning and plumbing organization, providing new installation, repairs and ongoing maintenance services to commercial and residential clients throughout New England.  

Position Title: Service Technician

Department: Service and Construction

Reports to: HVAC Service Office Manager

 Employment Status: Full Time

FLSA Status: Non-Exempt

Position Summary 

Primarily responsible for existing customers service calls on heating and cooling equipment as well as performing seasonal maintenance. 

Essential Functions

• Repair of HVAC, Plumbing and Electrical equipment, including refrigeration and air conditioning compressors, receivers,      condensers, chillers, cooling towers, forced air units, pumps, valves (manual and automatic), expansion valves, and capillary tubes.
• Perform routine preventative maintenance inspections on Plumbing, Electrical and HVAC systems such as boilers, gas and electric air conditioning units, and isolated heating and ventilation equipment; make necessary adjustments or repairs
• Evaluate systems for efficiency, safety, and code compliance; recommend repairs or replacements as needed.
• Respond to service calls promptly and professionally, including emergency after-hours calls when scheduled
• Receive, prioritize, and complete daily work orders in a timely and efficient manner
• Maintain accurate records of labor hours, material used, and work completed.
• Monitor and manage an inventory of tools, parts, and materials; report shortages as needed
• Inspect jobs upon completion and ensure work areas are clean.
• Perform preventative maintenance on tools and equipment to ensure proper function
• Ensure work is completed to code and meet customer expectations. 
• Follow all applicable building codes, safety regulations, and company procedures.

Other Responsibilities

• Collaborate with supervisors to ensure project meets or exceeds customer expectations
• Identify and correct unsafe working conditions; immediately report any uncorrectable hazards to the supervisor.
• Comply with all applicable      standards, policies, and procedures, including safety procedures and the maintenance of a clean work area
• Support other departments or trades  within the company during staff shortages, absences, or light construction projects as needed.
• Other Duties as Assigned.

Benefits:

• Competitive salary
• Health insurance and Dental 
• Tuition Reimbursement
• 401K
• Paid time off
• Opportunities for professional growth and development

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

Physical Activities:

Sitting

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Standing

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Walking

Never 0% Occasionally 1-33%  Frequently 34%-66% Constantly 66%+

Climbing/Balancing

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Stooping/Twisting

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Kneeling

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Squatting

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Crawling

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Push/Pull

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Reaching

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Gripping

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Pinching

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Neck Rotation/Extension

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Foot Use

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Keyboarding/phone usage 

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Repeating motions which may include the wrists, hands and or fingers.

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Operating machinery and/or power tools

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Operating motor vehicles or heavy equipment

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Lift/Carry:

Lift/Carry objects up to twenty pounds

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Lift/carry objects up to fifty pounds

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Heavy work that involves moving objects up to one hundred pounds or more

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Environmental Conditions:

Low temperatures

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

High temperatures

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Outdoor elements such as precipitation and wind

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Working at Heights

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Uneven Ground

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Excess Noise

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Exposure to Dust/Fumes

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Exposure to Hazards

Never 0% Occasionally 1-33% Frequently 34%-66% Constantly 66%+

Exposure to Biohazards

Never 0% Occasionally 1-33%  Frequently 34%-66% Constantly 66%+

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

• High School diploma or GED preferred
• Valid driver’s license and ability to drive a company truck      or van
• Two or more years of HVAC / apprentice experience including diagnosing, repairing, and maintaining existing HVAC systems, as well as participating in installations for new construction and home renovation projects.
• Familiarity with HVAC codes and industry standards
• Ability to read and interpret blueprints, diagrams, schematics, and technical reference materials
• Experience using a variety of hand and power tools, including pipe benders, propane torches, and welding equipment
• Mechanical aptitude and willingness to learn and grow within the trade
• Ability to read and interpret technical documents, schematics, and manuals
• Strong problem-solving skills and attention to detail

Competencies:

• Strong interpersonal skills including the ability to work well with customers, co-workers, and management
• Strong troubleshooting skills with the ability, prioritize, and resolve problems
• Strong personal time management skills both at customer sites and with completing of administrative tasks