Systems Administrator
Description

About NCCS

New Canaan Country School is a co-ed, independent day school for students in Pre-K (ages 3 & 4) through Grade 9 living in Fairfield and Westchester Counties. Located in New Canaan, CT, and serving 550 students, our mission is to guide students to reach their intellectual, creative, moral, and physical potential. A talented and devoted faculty engages our students in developmentally appropriate ways, delivering a challenging curriculum that builds intellectual skills and fosters creative and critical thinking. We lead by example and challenge students to fulfill their potential, find their path, and follow their passions whether in the classroom, on the playing fields, on the stage, or serving the community. 


Job Overview: The Systems Administrator is an integral part of the technology team and provides instructional support and technical assistance to the Staff, Faculty and Community. This is a 12-month position reporting to the Director(s) of Technology.


Responsibilities

  • Data Systems
    • Lead, train and educate stakeholders on best practices, available tools, and foster/facilitate ongoing training opportunities
    • Administer all aspects of the databases (user/access level management, security)
    • Partner with Blackbaud support/success manager(s) to effectively assist colleagues with proper implementation, questions, troubleshooting
    • Participate in K-12 online Blackbaud community and annual conference.
  • Technical Systems
    • Create and maintain school forms, reports, lists, and queries
    • Manage technology across the campus, including but not limited to providing support (hardware and software) to parents, students, faculty, and staff
    • Support day-to-day operations, software/hardware deployment strategies, planning and integration of classroom technologies, management of security and user access levels
    • Oversee certain vendors, researching, identifying, and forecasting future needs/growth
  • Team Membership
    • Foster a positive working relationship with colleagues as a member and representative of the tech department 
    • Support the help desk 
    • Be flexible in managing additional duties as may be assigned
Requirements
  • Minimum of a bachelor’s degree from an accredited university in computer science, information management systems, database administration, or related field
  • Experience with systems and technology planning, development and implementation, design and administration, data flow and interoperability, project management, and end-user training
  • Skills and experience with database management systems 
  • Knowledge of MacOS, iOS, Windows, and experience with Google Suite, Blackbaud, and/or other similar student information systems
  • Confidentiality, integrity, and security when working with personal and sensitive data
  • Customer-service orientation supported by cultural competency skills
  • Strong organizational, communication, and interpersonal skills

Additional Preferred Experience

  • Experience in a data system conversion/implementation and optimization 
  • Experience with technical writing and creating instructional guides and tutorials
  • Experience with troubleshooting hardware and software issues on mobile devices, desktops, laptop, and tablets

Desired Qualities

  • Demonstrates commitment to collaborative and team-building processes
  • Commitment to and ability to execute superior customer service
  • Excellent interpersonal, communication and listening skills
  • Is organized and pays attention to detail
  • Finds fulfillment in working in a PK-9 school environment
  • Manages complex projects effectively, partnering with key stakeholders
  • Takes joy in serving the needs of others
  • Demonstrates a commitment to professional growth