Restorative Justice Program Manager
Seattle, WA REACH

REACH Mission and Values

The REACH Program of Evergreen Treatment Services works with individuals experiencing homelessness and behavioral health conditions to help them achieve stability and improved quality of life. Through outreach, relationships, advocacy and bridging gaps, REACH focuses on reducing harm and supporting healing. REACH provides outreach-based care coordination, multidisciplinary clinical services, and support to access and maintain housing. All services are based in principles of harm reduction that offer respect and dignity to individuals moving through stages of change in their lives.

REACH incorporates a racial equity lens that includes naming the impact and actively dismantling systems of oppression rooted in White Supremacy, while addressing the root causes perpetuating historical trauma and immense suffering in individuals’ lives. We are committed to building a robust behavioral health response that diverts people away from jail by rebuilding community and providing services to ensure those presently marginalized aren’t just surviving, but able to thrive.

REACH offers an array of services ranging from survival support provided where folks are living outside to linkages to essential resources such as housing, health care, entitlements, assistance to resolve legal issues and accessible treatment for substance use disorders and mental health conditions.

The REACH team is passionate about creating a hospitable and welcoming environment for all people while providing quality services on an individually tailored basis to our clientele. REACH values diversity of lived experience, is committed to racial equity and social justice, and appreciates hard work, creativity, and a good sense of humor. People who have experienced incarceration are encouraged to apply.

Overview of the Peace & Repair Project (P&R)

The Peace & Repair Project (P&R) is designed to address unmet community safety needs; implementing a two-pronged approach: 1) Collaboratively build up the community’s capacity for harm reduction by offering technical assistance and supporting an expanding circle of care for the most vulnerable individuals, and 2) build a creative, culturally-responsive restorative justice (RJ) model for repairing harm which includes individuals caught in and victimized by the web of the criminal punishment system along with members of the broader community.

Improving community safety requires that harm be addressed by empowering those harmed and those responsible to rebuild and repair relationships and establish authentic restitution. It calls for designing appropriate community-led and community-grounded responses to safety needs and concerns.

P&R recognizes there is currently no client voice and autonomy in how systems and services engage with our clients. We aim to create healing centered approaches to harm that humanizes all parties, where unhoused and legally involved individuals are not viewed as problems to be fixed but partners to be engaged in resolution.

The P&R project aspires to develop innovative strategies to community safety centered in healing, transformative, and equitable approaches. Traumatized people who face violence every day have a potential for violence. Proactive intervention can help prevent violence and create space for individuals to achieve self-determination, connections, and personal power that create the conditions for safety. REACH serves individuals long-term and prioritizes BIPOC staff resilience and retention. We aim to design deeper transformative work that will result in sustainable community solutions and increased safety for all.

The Peace and Repair project aims to improve community safety by focusing strategies on:

  • The most vulnerable individuals living outside including ultra-marginalized BIPOC folks who use substances and BIPOC women and trans women who encounter bullying and assault in the community.
  • Individuals most targeted by police who cycle through jails and institutions then return to the streets with compounded trauma.
  • Raising awareness about the safety needs and vulnerabilities of individuals experiencing repeated incarceration who have cognitive impairments, mental illness, and substance use disorders.
  • Engaging business owners and residents in community-based safety alternatives to law enforcement interventions.
  • Enhancing community capacity to directly provide competent harm reduction services to vulnerable individuals who are unhoused and disproportionately impacted by the criminal punishment system.

Job Summary

The REACH Restorative Justice Project Manager (RJPM) will use their expertise to adapt restorative justice practices to develop and implement REACH’s adaptive restorative justice model. The RJPM will provide project coordination to create new strategies while maintaining a long-term vision for transformative justice.  

In collaboration with the REACH Directors of Community Justice and Integrated Care, the RJPM will coordinate efforts to build out this model through staff training and skill development and collaborative endeavors aimed at increasing community safety and effective harm reduction strategies. The RJPM will provide direct support on a clinical level to REACH staff as well as on a community level by navigating the needs of all parties and determining the appropriateness of a restorative justice intervention for each scenario. 

As the model takes shape, the RJPM will work with REACH staff to assess situations and evaluate the needs of all affected parties. The RJPM will act as the main point of contact and assessor of client situations to determine viability for inclusion in the P&R project. The RJPM will facilitate restorative justice dialogue and contribute to the development and refinement of our program model. This could include adapting restorative justice models to repair harm done between clients, between clients and community members/business owners, between clients and housing staff, etc. with an aim to increase accountability and repair damage outside of the criminal legal system. This will involve conducting outreach and building rapport with individuals involved in incidents where harm has occurred, and restoration is needed. As such, the RJPM must possess superior conflict resolution skills and communicate effectively with all parties to facilitate an openness and sincere commitment to work together to achieve a positive outcome for all.  

Job Functions :

  • Gather relevant information, scope out training opportunities, explore models and practices, and help facilitate organizational learning on restorative justice to create a foundation on which to build the Peace & Repair project.   
  • Explore, adapt and develop restorative justice practices to create a set of strategies and interventions to be used in the REACH P&R project  
  • Develop materials to be used to assess viability of potential participants in RJ intervention/process 
  • Provide leadership and guidance to all participants in implementation of restorative justice interventions 
  • Provide information and increase community awareness of benefits of harm reduction and restorative justice practices ?  
  • Act as main point of contact for all potential participants in the Peace and Repair Project   
  • Provide street outreach in tandem with REACH staff to engage individuals who have been referred to P&R with the purpose of developing rapport, gathering relevant information, and determining eligibility for inclusion in project 
  • Develop and maintain respectful, collaborative relationships with all REACH partners, P & R participants, communities, business owners, crisis responders (i.e., may include members of law enforcement) and other social service programs to coordinate services 
  • Documentation of all activities including regular data and narrative reports for funders and interested parties 
  • Coordinate ongoing program assessment and implement improvements as needed 
  • Identify gaps and barriers in available community resources and advocate for systemic changes 
  • Attend all staff meetings and other required meetings 
  • Additional duties as assigned

Qualification Requirements


  • High school diploma or equivalent required. Undergraduate degree preferred. Relevant experience may substitute for degree.  
  • Training in Restorative Justice Circle Keeping preferred.  
  • The RJPM position may allow flexibility to be filled by a consultant rather than a full-time employee. Interested consultants are encouraged to describe their interest and availability for this project in their cover letter. 


  • Experience managing complex conversations with multiple parties around a diverse set of issues including but not limited to violence, conflict, relationships, healing, and racial, economic and disability justice. 
  • Experience providing mediation and/or circle-keeping with people from diverse backgrounds 
  • Demonstrated ability providing street-based outreach and engagement services to individuals suspected of low-level drug involvement and persons who have experienced trauma and marginalization.  
  • Demonstrated experience developing positive, collaborative relationships with law enforcement and social services providers to effectively serve mutual clients.  
  • Understanding of substance use disorders and harm reduction strategies along with a demonstrated passion for serving people experiencing homelessness and co-occurring behavioral health conditions required. 

Knowledge Requirements

  • Computer literate, with basic knowledge of Microsoft Office Suite, as well as a high level of initiative in keeping current with technological change 
  • Ability to prioritize workload and activities of self and complete tasks in a timely and efficient manner 
  • Ability to set boundaries, resolve interpersonal conflict and de-escalate issues
  • Dependable, able to work under pressure; receptive to change, willingness to learn, cooperative approach to problem-solving 
  • Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from a wide variety of ethnic, socioeconomic and cultural backgrounds; good diplomatic skills.  
  • Possession of a valid Washington State Motor Vehicle Operator’s License (local travel on behalf of the Agency is required)  
  • A Washington State Patrol criminal background check will be conducted as a condition of hire and candidates with prior criminal convictions will be invited to provide additional context as needed. 
  • Flexible team player.
  • Excellent attention to detail. 

Language Skills:

  • Ability to read and interpret general business correspondence, policies and procedures, referral information, financial documentation and applicable government regulations. 
  • Ability to write case notes, uncomplicated reports, instructions and procedures. 
  • Ability to present information effectively and respond to questions from clients, staff, referral sources and the general public. 

Mathematical Skills and Reasoning Ability:

  • Thorough knowledge of and ability to apply business arithmetic skills accurately and rapidly. 
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization may be limited. Ability to interpret a variety of instructions furnished in written, oral, schedule or diagram format. 
  • Basic math skills 

Physical Requirements

  • The employee is regularly required to sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms and talk or hear; frequently required to stand, walk and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl. 
  • The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, color and peripheral vision and the ability to adjust focus. The noise level in the work environment is moderate.  

Equipment Used

  • Computer, photocopier, fax machine, phone, and use of the program vehicles.

Fulltime Salary Position

$70,000 Annually