Medical Advocacy Partnership Program Specialist
Reading, PA Community Outreach and Response
Job Type

*2 openings available*

Position Title: Medical Advocacy Partnership Program Specialist 

Core Hours: Full-time 40 hours/week, 8:00am – 6:00pm, four days per week, between Monday and Friday, with occasional weekends on-call

Supervisor: Co-Manager of Community Outreach and Response 

Department: Community Outreach and Response

FLSA Status: Exempt 

FLSA Exemption Test: Professional Exemption

Starting Salary/Hourly Rate: $48,000/year 

Last Updated: 04/29/2022

Position Summary

Medical Advocacy Partnership Program (MAPP) Specialist will regularly engage in activities that create, promote, and sustain partnerships with hospital and healthcare-based community partners. This position will provide ongoing education and outreach to all healthcare systems in Berks County, respond to healthcare facilities to provide direct support services and referrals to victims/survivors of domestic/intimate partner violence, sexual assault, human trafficking, and stalking. The MAPP Specialist position must function as a team player, providing support to all community outreach and response needs when required.

Essential Duties & Responsibilities (includes but is not limited to the following):

  1. Foster and maintain relationships with healthcare professionals and their staff.
  2. Participate in healthcare related task force or other meetings as required.
  3. Provide guidance within the healthcare system to improve policies and procedures regarding the awareness of and response to domestic/intimate partner violence and sexual assault.
  4. Collaborate with various teams or individual professionals to strengthen relationships with Berks County healthcare entities.  
  5. Prepare, schedule, and facilitate/co-facilitate trainings for healthcare providers and their staff at various healthcare facilities throughout Berks County.
  6. Participate in an on-call rotation, including nights and weekends.
  7. Provide direct service to patients/survivors in a healthcare setting. Depending on the needs of the survivor, this assistance includes internal and external referrals, information about the criminal justice system and protection orders through the civil court process, advocacy regarding the safety and health of the survivor and their family, healthcare advocacy, and empowerment counseling.
  8. Provide coverage for the Rapid Response/MAPP advocates at the Berks County Courthouse as needed/required.
  9. Assist/support other staff members of the Community Outreach and Response Department by tabling community events and/or providing outreach programming to social service and other community partners as needed.
  10. Maintain record keeping relevant to program services. 
  11. Maintain annual minimum training requirements mandated by funding sources (PCADV requires 8 DV training hours and PCAR requires 6 SV training hours).
  12. All other duties as determined by Co-Managers and Managing Director of Community Engagement.

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill and/or physical or other abilities required. 


Educational & Experience Requirements:


  • Bilingual Spanish/English speaking skills are preferred but not required
  • Effective verbal and written communication skills
  • Ability to create positive working relationships with healthcare professionals
  • Ability to create presentations and outreach materials
  • Ability to maintain effective interactions with victims/survivors and their children
  • Crisis intervention skills
  • Commitment to ongoing professional development and training

Employment Experience (amount and kind)

  • Three (3) to five (5) years’ related experience in human services or health care field. 

Education (general level required or specific courses)

  • Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related field required 
  • Degree can be substituted for equivalent experience
  • High school diploma or equivalent required

Essential Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. The employee must occasionally lift and/or move up to ten (10) pounds and may infrequently lift and/or move up to twenty-five (25) pounds. Specific vision abilities required of this job include close vision, distance vision, color vision and peripheral vision. 


  1. Completion of a background check request, FBI, State Police, and Child Abuse Clearances obtained prior to employment through agency vendor
  2. Completion of 66-hour Sexual and Domestic Violence Training provided by agency
  3. Valid driver’s license and insurance are required to travel to MAPP calls and site-to-site
Salary Description