Performance Analyst
Philadelphia, PA, PA Research & Data
Job Type


Position:  Performance Analyst 

Salary Range: $60,000 – 65,000

Business Unit: Operations    

Department: Research & Data 

Reports To: Director, Research & Data    


About Philadelphia Works, Inc.

Philadelphia Works, Inc is the City’s Workforce Development Board. We are a quasi-public, non-profit organization serving both career seekers and employers.  We invest public resources in a variety of workforce solutions.  These solutions connect Philadelphia residents with employment and training opportunities and help employers find, grow, and retain local talent. For more information about our dedicated board members and staff, workforce news, labor market data, services, innovative initiatives, and current opportunities to connect, please visit

Role Summary

The Performance Analyst produces recurring and ad-hoc performance and programmatic reporting with the support of the Lead, Research & Analysis and the Director, Research & Data. These reporting and analytical contributions provide insight into the services, program participants, and outcomes of the Philadelphia workforce system and play an important role in improving program performance. The Performance Analyst supports the Research & Data team as well as other teams across the organization in performing detailed analysis of program data, identifying patterns, and communicating potential problems and solutions.

This Performance Analyst position will be responsible for the following duties:

· Support analytical projects through planning, implementation, and evaluation across Philadelphia Works teams; training providers; youth program providers, PA CareerLink® centers; apprenticeship partners; employers; strategic initiative partners; and other external entities. 

· Proactively partner with the internal teams to review activity and performance and drive system improvements. 

· Perform detailed analysis of program data, relying on basic use descriptive and inferential statistics. 

· Track, analyze, and communicate on state and federal program performance; internally-created program performance measures; service delivery; and employment, training and education outcomes. 

· Collaborate with other team members to produce research and reporting that ties program performance data to broader economic trends. 

· Create and maintain compelling data visualizations in reporting, presentations, and online dashboards. 

· Develop and maintain working knowledge of relational database and statistical programming language, R. 

· Maintain working knowledge of state and federal performance and data entry guidelines. 

· Create, manage, and execute database queries to support recurring and ad-hoc reporting. 

· Perform other duties as assigned. 



Education/Professional Experience

Bachelor’s degree in statistics, analytics, or application programming in Social Sciences, Statistics, Business Administration, or related field with a minimum of 2 years of experience in data analysis and/or performance evaluation. 

Or, any combination of education and experience determined to be acceptable. 

Additional Eligibility Qualifications

· Basic knowledge of research methodologies and basic inferential statistics. 

· General knowledge of relational database and statistical programming. Working experience in at least one statistical software package, such as R, STATA, SPSS, or similar platform. R is strongly preferred. 

· Basic knowledge of geographic information systems (GIS) is a plus. 

· Ability to identify challenges and propose both short-term and long-term solutions. 

· Excellent verbal, written, analytical and interpersonal communication skills. 

· Must be detail oriented and highly organized with strong analytical skills. 

· Strong critical thinking and problem-solving skills 

· Able and open to learn new systems and technical processes quickly. 

· Proficient in Microsoft Office products. 

· Must be able to meet deadlines and work on multiple projects on tight timelines. 

· Ability to relate to people of diverse educational and cultural backgrounds as well as government agencies, public officials and all levels of management. 

What We Offer

Philadelphia Works offers qualifying full-time employees with a competitive benefits program including medical, dental, vision, 401(k), tuition assistance, life and disability. We also offer company paid vacation, personal and sick leave days.

Equal Opportunity Employer

 Philadelphia Works is an equal opportunity employer and complies with all laws prohibiting discrimination based on race, color, religion, sex (including pregnancy, childbirth and related medical conditions, transgender status, and gender identity), gender, creed, age, national origin, ancestry, familial status, religion, physical or mental disability, veteran status, sexual preference, political affiliation, or any other basis protected by federal, state or local laws, in all matters pertaining to recruitment, selection, compensation, training, advancement and promotion, retention, discipline, and termination.

Salary Description
$60,000 - 65,000