Reports To: Community Association Manager
Department: Community Management
Exemption Status: Non-Exempt/Hourly $14/hour
Temporary: May 27th through September 5th
Thursday & Friday: 6pm-12midnight
and/or as we are hiring 2 candidates to split shifts if necessary
Saturday & Sunday: 12-4pm and 4pm-12midnight
Summary: The Pool Monitor ensures compliance with rules of designated community while maintaining the pool area is a clean and safe environment for residents and guests.
•Acknowledge and greet all residents, staff, and guests.
•Verify community ID’s for residents and check for the appropriate amount of guests.
•Keep up to date with the Rules and Regulations of designated community.
•Verify Pool Rules are being followed by all residents and guests.
•Monitor area for safety concerns, address concerns as needed.
•Complete the shift report by the end of shift.
•Complete incident reports as issues arise.
•Assist in keeping the pool area clean.
Knowledge, Skills, Abilities, and Other Qualifications:
•Must possess personal values that are in alignment with those of the company;
Excellence, Partnership, Professionalism, Integrity, and Life Balance
•Knowledge of pool safety
•Skill in delivering excellent customer service
•Ability to communicate effectively both verbally and in writing
•Ability to work a flexible scheduling order to meet deadlines
•Ability to effectively communicate both verbally and in writing
•Ability to perform duties with limited supervision
•Ability to prioritize and handle multiple assignments
Education and Experience:
•Previous experience in customer service preferred
•Complete all necessary reports.
•Accurately and thoroughly follow
•all Rules and Regulations.