SVP of Technology & Data Operations
Arlington VA or San Diego CA
Description

About the Organization 

Capital Impact and CDC Small Business Finance recently formed an Alliance to advance solutions that address social and economic inequality. Together we will focus on holistic economic and community development at scale with a focus on people and place.  At the core, our suite of products and services, experience, and scope will foster equitable job creation, wealth building, and economic mobility.


Position Summary

The Senior Vice President of Technology and Data Operations oversees and is accountable for the broad establishment and execution of enterprise-wide technology and data needs, related operations, and strategy. This role is held accountable for ensuring that integrated technology and data solutions are in alignment with the company’s business strategy. Under their guidance, the Senior Vice President is responsible for creating a high-functioning, collaborative team of seasoned leaders with expertise across key technology sectors - namely the Director of Information Technology & Systems Architecture; the President of Ventures+ SAAS business line; and the Senior Manager of Data Analytics & Development. The Senior Vice President will blend business management and technological knowledge to create a solid yet agile foundation of effective and efficient solutions that position the Alliance to scale production of its lending, investing and software business lines. Regular strategy and analysis that yield single solutions for multiple technology needs is a core function of this role. The Senior Vice President will inspire and empower their leadership team to work across all company departments, excel in the delivery of their technology area and support the company mission. This position will report to the Chief Operations Officer.



JOB RESPONSIBILITIES:

  • Provides the framework for the division to achieve the vision and strategy of the organization, fostering a business and mission oriented culture and mindset.
  • Serves as a trusted advisor to the COO and advocate for the division’s leadership team - building and maintaining relationships with other department managers to understand their legal, accounting, human resources, credit, finance, sales, risk management, and critical needs - then empowering direct reports to collaborate for consolidated solutions around hardware, software, data and document storage, reporting and architecture.
  • Oversee team tasked with creating an expanded data capture and review function within the organization that will yield a comprehensive, user-friendly tool for key internal and external customers. This requires the ability to strategically bridge between financial service industry business needs and technological tools.
  • Maintain high levels of information technology performance across the growing organization. This includes supporting the Director of IT & Systems Architecture in their work managing the hardware, software and data warehouse foundations and delegating related vendor selection choices to them.
  • Guide the President of Ventures in their oversight of the business line, including providing consultation around user needs across multiple customer verticals; supporting their leadership of the Ventures team; delegating business line strategy development; and ensuring Ventures meets financial and impact goals beyond the Alliance entity.
  • Build program management capacity and project prioritization evaluation system that bridges the gap between internal customer requests and scoping technology development.
  • Analyze the costs, value and risk of technology investments to advise management and suggest actions in collaboration with the leadership team.
  • Develop and manage a robust cybersecurity program. Educate business leaders on technology advances, technology applications, and security concerns that could positively or negatively affect their business.
  • Ensure technology systems and practices are in compliance with government regulations and industry standards.  
  • Participate in Alliance Operations Team meetings to listen to functional unit successes and challenges as input for Technology and Data strategy as well as to effectively communicate department initiatives and releases.
  • Manage reviews and selection of proposals across the organization with technology components and then manage their conversion and launch.
  • Stay current on new technologies and systems used within the financial services industry and provide direction to the team on emerging technology/needs.  
  • Provide collaboration with the organization’s innovation efforts (Strategy and Strategic Execution) in their product/program design, development, and launches.
  • Continuous oversight of security and risk management for enterprise-wide technology.   This includes ongoing consultation with Enterprise Risk Management leads.
  • Design the department and staff to meet goals. Develop and maintain a team with the appropriate mix of business knowledge and technical skills required to achieve goals; ensure the core functions are reliable, stable and efficient.
  • Direct the development of team budgets and provide oversight and control to ensure consistency with corporate objectives and priorities.
Requirements

JOB REQUIREMENTS:

  • Bachelor’s degree in computer science or related field, preferably business, finance, accounting or equivalent experience. 
  • 10 - 15 years of progressively higher levels of IT leadership experience.
  • 5 -10 years of operational experience, preferably in the financial services industry.
  • High level of working knowledge and/or certifications in information technology with experience managing technology functions.
  • Previous M&A Integration planning experience preferred.
  • Experience designing/developing technology infrastructure frameworks to meet macro-level business objectives.
  • Superior people leadership skills with proven ability to innovate and drive positive change; create and retain high performing teams; build and maintain strong networks internally and externally.
  • Demonstrated experience on staying current with technology trends and helping the business leverage the tools, data, methodologies available as appropriate.
  • Experience with establishing and managing key metrics for performance indicators across multiple teams or divisions.
  • Demonstrated experience interacting with external auditors and/or rating agencies.
  • Excellent verbal and written communication skills.
  • Strategic thinker with strong analytical and problem-solving skills and attention to detail. 
  • Ability to manage multiple priorities while maintaining performance and professionalism.
  • Excellent time management skills, self-motivation, creativity, and initiative.