The Community Counseling Coordinator plays a key role in supporting the expansion and delivery of free counseling services to community members who are survivors of domestic violence. This position develops and implements outreach strategies to increase the use of individual and group counseling services and carries client caseloads. The role contributes to the comprehensive array of support provided by YWCA Evanston/North Shore with a deep commitment to creating a warm, welcoming, and trauma-informed space for all.
As Community Counseling Coordinator you will be responsible for implementation of program strategies, coordination of daily activities, and contributing recommendations to policies, priorities, and program procedures. The ideal self-directed candidate embraces the opportunity to build strong relationships with the community, and partners to increase awareness and access to our services. You should be equally comfortable presenting to an audience as providing counseling.
Counseling and Case Management
- Provides trauma-informed individual and group counseling to youth and adults, case management services and referrals to survivors requesting community-based services.
- Establishes relationships with clients drawing on motivational interviewing, and client centered approaches. Provides conflict resolution when needed.
- Provides parenting feedback as required.
- Teaches clients about the impact of trauma and demonstrates techniques that help clients learn relaxation, calming, and soothing.
- Plans, coordinates, and facilitates support groups for youth and adults as needed.
- Administers an evaluation process to clients.
- Works as an integral and collaborative member of the Domestic Violence Program team and contributes to the case review process to ensure coordinated client support.
- Collaborates and coordinates with other service providers and professionals, such as school personnel, social workers, and mental health professionals to ensure effective case management.
- Completes and submits in a timely fashion all necessary reporting documentation, including written narratives on all interactions with clients
- Oversees completion of intake paperwork for assigned clients.
- Submits monthly activity reports in timely fashion.
- Reports on goals and objectives identified in government and foundations grants as appropriate.
Community Outreach & Education
- Collaborates with the domestic violence training and prevention team to develop and implement outreach plans, including trainings and tabling, that cultivate key community partnerships leading to increased referrals to our community based counseling services.
- In coordination with the domestic violence training and prevention team, initiates efforts with local school districts to assist in the development of a screening and referral protocol for youth experiencing domestic violence, stalking, teen dating violence, and other forms of gender violence.
- Educates and informs community residents, leaders, groups, and coalitions about trauma and its causes and effects on individuals, along with available resources for recovery and healing.
- Provides and attends staff meetings and trainings and participates in organization committees as requested.
- Pursues professional development.
- Understands and adheres to all of the YWCA Evanston/North Shore procedures and policies as well as the YWCA Employee Handbook.
- Performs other duties as assigned by management.
Education: Master's Degree in Social Work, Psychology, or Counseling
Experience and/or Training:
- Three years counseling children, youth, adults, and families on issues related to domestic/intimate partner/family violence.
- A minimum of 1 year of experience with public speaking and training on issues of trauma and intimate partner violence.
- Experience working with school district social support staff a plus
- Previously certified completion of 40 hour domestic violence training preferred or completion within 3 months of hire.
- Completion of the ICDVP exam within 12 months of hire.
- Valid driver’s license, insurance required, and reliable access to personal transportation required.
Technology: Microsoft Word, Excel, Outlook, PowerPoint proficiency required.
Mental/Physical Demands & Environment:
- Intermittent nights and/or weekends required for service delivery, events, or meetings
- Occasional local and intermittent statewide travel required
- Tolerance of prolonged and continuous stationary periods at a desk/computer
- Occasionally required to push, pull, lift and/or move up to 15 pounds
- Must be able to move about the facility
- Must be able to operate controls for computers and other equipment
- Employee may be required to share office space.
- Employees may deliver counseling services in appropriate off-site locations such as schools or churches.
- Offsite presentations may include assembly halls, meeting rooms, and educational or faith institutions.
The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.