Quality Manager
West Bend, WI Quality
Job Type

Seeking candidates with a passion for quality to ensure our quality management system is compliant and capable of meeting or exceeding our customer requirements. The Quality Manager serves as a vital member of the manufacturing operations site leadership team reporting directly to the Plant Manager. Our unique design features enable us to provide premier and industry leading solutions. Position will be responsible for leading the Quality function for a machining and assembly operations plant. The Quality Manager will provide critical technical support to continuously improve Quality in our manufacturing processes. Moreover, you will be supported by a leadership team that values Lean Manufacturing principles and understands the value and link to achieve operational excellence.


  • Develop and sustain plant quality system, documenting quality processes and leading the relentless audit of compliance to the quality system. Support the development of part qualification and gauging requirement. Must be able to maintain all Quality documents (FMEA, control plan, work instructions, etc.), as well as implement and use the 4P and PPAP process. 
  • Manage the corrective action process.  This is achieved through utilization of 8D problem solving, and customer audits. Achieve Cost Reduction through championing data-drive decisions and utilization of Lean and Six-Sigma problem-solving techniques.
  • Manage the supplier qualification process. Monitor changes in supplier, product and process design and through regular supplier audits.
  • Interacts frequently with internal and external management and senior-level representatives concerning projects, operational decisions, scheduling requirements and or contractual clarifications.  
  • Leads briefings and technical meetings for internal and external representatives. Liaise with customers and suppliers.  Develop quality goals based on the business strategies and collaborate with other business units on common goals and drives for results.
  • Establish and implement necessary communication strategy for the improvement and awareness of the quality issues.  Responsible for department financials and for managing cost improvements.


  • Bachelor’s degree in Engineering (or closely related technical degree is required). 
  • Five (5) plus years of experience in a manufacturing / ISO 9001. 
  • Three (3) to five (5) years in a leadership / management position is preferred. 
  • Black or Green belt training (preferred). Strong interpersonal communication skills, attention to detail and organizational skills. 
  • Clear and concise verbal and written skills.
  • Ability to communicate and influence effectively cross-functionally and at all levels.


  • Demonstrate initiative and be a self-starter with the ability to work effectively with minimal level of supervision.
  • Must have experience in variance analysis, problem solving, and root cause analysis. 
  • Proficient with the use of Excel spreadsheets and other Microsoft Office products 
  • Solid business acumen Experience with the TPS tools (such as 5S, VSM-Value Stream Mapping, Process Mapping, Policy Deployment, Kanban, TPM, JIT, Cellular Manufacturing, SMED, TQC, 3P’s, Flow concepts, etc.). 
  • Project Management skills as well as effectively interpret customer specifications, process flow charts, control plans, PPAP, etc.