Senior Product Manager
Remote Product


Senior Product Manager - Servicing Platform

LendKey is solving a complex challenge – to improve lives with lending made simple – by helping financial institutions compete in the digital age and provide a delightful customer experience, while providing borrowers with the simple, transparent, digital borrowing experience they have come to expect and desire. LendKey works with hundreds of credit unions and banks to conduct their consumer loan programs.

As a Senior Product Manager – Servicing Platform, your primary responsibility is to continuously solve for product-market fit and deliver a technology-enabled roadmap that expands our capabilities and improves upon experiences for our customers. At LendKey, it means developing new LaaS products and features, and improving existing ones, that meet real customer needs – both of our financial institution clients and their borrowers – and does so in a way that is better than the alternative platforms in the marketplace. The Senior Product Manager will provide and drive the long-term strategy, product vision, and be the voice of the customer. 

What you'll do:

· Define the servicing platform product vision and conduct user testing, strategic customer & market-specific research as well as analytics to develop the product roadmap.

· Manage the Business Analyst and Product Owner in a team-based cross-functional agile environment, translating business needs into user stories, acceptance criteria, specifications and requirements, helping to define product direction and guide team towards delivering excellent products.  

· Work closely with designers and engineers to get initiative requirements well scoped, designed and built; work both independently as well as collaboratively to establish product delivery timelines with the engineering, marketing and account management teams.

· Drive consensus among stakeholders and develop key performance indicators for the product lifecycle.

· Leverage existing LendKey platform and operations to create a product that seamlessly integrates into the LendKey ecosystem.

· Be the point-person on 3rd party vendor selection and application integration.



What we’re looking for:

· 5+ years in product management, business analysis/operations, or technology.

· Deep knowledge of loan servicing products and markets with an understanding of how to make it better. 

· Solid understanding of the legal and regulatory requirements for lending.

· Strong analytical background with an ability to navigate data with SQL. 

· Ability to understand and speak the language of both business and engineering challenges.

· Problem solver; strong written and verbal communication skill; team-player.

· Someone who has a passion for building great products that drive both customer & client traffic. We value those who are driven to do greater things than the status quo.

· Results-focused & willing to ‘get hands dirty’ in order to drive projects forward and create high-quality products.

· Is someone who people turn to for leadership and knowledge. We want naturally helpful people who make those around them better.

· Has a willingness and aptitude for learning new concepts and businesses.

Why work for us?

We have a lot to offer those that are looking to take the next step in their career, including but not limited to:

  • Competitive salary
  • Bonus structure
  • Benefits including medical, dental, vision, and more
  • Unlimited PTO
  • Stock options
  • Creative and transparent company culture
  • Growth potential