Manager, Community ID


Branches is on a mission to educate and inspire people through student, family, and financial wellness services in partnership with our communities.?  

We believe in meeting the needs of the next generation by addressing both the parent and the child simultaneously in our 2-Gen approach that supports a family’s wellbeing, ensuring that each family member is supported in reaching their full potential. Our holistic approach builds long-term, ongoing relationships with local communities to leverage and promote collective impact for the families we serve.?  


The Community ID Manager leads a Program at Branches that provides photo identification cards for users to obtain various services in the community of Miami-Dade County. County-approved community ID’s are an acceptable form of identification for services within Miami-Dade County, wherever accepted. The Community ID Manager will oversee services being offered to vulnerable and disadvantaged individuals throughout Miami-Dade who may lack the proper documentation needed to obtain a state photo identification.  


The Community ID Manager will be responsible for managing all services as outlined in the Community ID Project. They will uphold high standards and implementation practices to ensure the program’s success and growth. 


1. Direct Service and Management  

  • Manage daily operations by, but not limited to the development and implementation of a rollout plan, including timeline of events and projected outcomes.  
  • Establishes project quality standards, monitor project status, and maintains project plans on schedule. 
  • Create a quality review plan for monitoring & verifying standards to ensure any concerns are addressed in a timely manner. 
  • Develop and lead action plan, business and operational plans to aide in successful execution of the project. 
  • Record and maintain participant data, files, and program reports relevant to the administration and management of the program. 
  • Develop action plans, business plans or operational plans.  
  • Tracks and reports all community sponsorships, financial support, and event participation. 
  • Integrate Community ID services with other Branches’ programs and partners wherever appropriate, including the development of cross-referral systems. 

2. Program Administration & Development  

A. Program Operations  

  • Ensure smooth running and efficient program, addressing needs as and when they arise 
  • Coordinate the ordering, replenishing, maintenance, and replacement of materials pertaining to the program.  
  • Design, organize, and facilitate trainings/workshops not limited to, identifying, making connections, promoting, partners, sponsors, and vendors. 
  • Research and secure venues for community event. 
  • Develop and maintain strong, positive relationships with collaborative partners ensuring that mutually agreed upon expectations are being met. 
  • Lead the recruitment, training, and engagement of volunteers for all community events. 
  • Identify and develop needs and roles for volunteers to ensure successful community events 
  • Gathers information about each volunteer’s skills, availability, and goals; matches volunteers with appropriate opportunities to ensure placement is a good fit and volunteers feel valued. 

B. Partnership Development  

  • Identify and cultivate community partners and contacts to collaborate with for opportunities to increase awareness of the Community ID.  
  • Seek and participate in networking opportunities to build relationships potential partners. 
  • Represent the program to the broader community and region. 

Branches’ WayGrow Deeper, Climb Higher

Worth— We believe each person has sacred value, is created in the image of God and has inherent self-worth. People matter and therefore are our priority.

Wonder— We dream and then co-create the future with students and families which means we do not wait for the future to just happen. 

Welcome— At Branches all people are welcomed, received and valued in contrast to the rejection and exclusion that people all too often experience in the world.

With — What we do is transformational and not transactional. We connect with people and build relationships as opposed to treating people like a number or a service unit. Together we become the Branches family.

Walk— While the destination is important, we recognize the journey is the essential part. The day-to-day work we do is like walking with people on the journey in which we all explore, discover and become renewed. 

Words– We create a positive, hopeful environment at Branches through the ways and the words we speak to others. Be our words fun, friendly, firm or whatever, we always affirm the other and speak with love. 


The service is normally performed in regular office conditions. Evening and some weekend service might be needed. Site visits and some meetings are conducted in various parts of Miami-Dade County with some events taking place in other locations across Miami-Dade. Reliable transportation is needed.


We follow Federal Law requirements to provide reasonable accommodation to applicants, candidates, and employees who qualify. Please tell us if you require reasonable accommodation to perform any of the job functions of this position. 


As a full-time member of Branches, staff are eligible for the following benefits: affordable medical, dental, vision and short-term disability insurance, 15 paid holidays per year, vacation, and sick/personal time off, and 6% retirement matching with the 403 (B) plan. 


*Candidate must be authorized to work in the United States. We do not sponsor employment visas. *


  • Bachelor’s degree or higher from an accredited institution in accounting, business administration or entrepreneurship; a combination of education and experience will be considered. 
  • Experience in program management, business coaching, business development, and/or nonprofit. 
  • Written and verbal fluency in Spanish and English required (Creole language skills are a plus). 
Salary Description
Salary range: $49,000 - $55,000