Account Manager
Job Type


NJI is a wildly creative and strategically disciplined agency with offices in London, Washington, D.C., and Singapore. We work seamlessly across teams and time zones to align and deliver for our clients.  


The Job.

Managing creativity is an extraordinary idea. Purposefully limitless, it takes a skilled hand to shape and guide the potential of an idea from inception to fruition. This is what we do every day at NJI. We are an American design agency with offices in Washington, D.C., London, and Singapore that practices our craft in service of ambitious policy-minded clients that seek to influence, persuade or change the dialogue around issues that matter most to them. 


We geek out on well written headlines and subtly explosive design executions. We obsess over every breath in a voice over and each line of code we execute. We work seamlessly across teams and time zones to align and deliver for our clients. The purposeful use of “we” is emblematic of NJI. We work as a team to support each other and our clients to do amazing, complex things. 


Adding a new colleague is a thoughtful and considered process at NJI. The Account Manager role we are seeking to fill on our global strategy team is not for the faint of heart. We are seeking a mythical griffin to join our team who possess the rare pairing of talent and heart. 


The ideal candidate is able to anticipate client needs, navigate ambiguity, and develop strong working relationships across the agency and with the client. The right person for this role enjoys working with a team, but can also work autonomously on numerous projects when required. Down to earth, professional and efficient, the right candidate will be a self-starter that can manage multiple tasks simultaneously across a global account — on-time and on-budget without compromising quality.


We don’t have an “account team.” We have a strategy team that is composed of portfolio teams that work closely together to understand our client organizational goals and to develop deep, meaningful relationships with our clients so that our value is unmatched. 


The right candidate enjoys problem solving for clients across written and design/dev/media deliverables. As an emerging Jr. Project Manager, you understand how to work across teams, translating the client’s needs for fellow strategists and then designers, video producers, developers, or other key talent to shepherd a deliverable to success.  


Attention to detail is your superpower — you have the ability to catch a rogue comma or an em dash out of place, identify a misleading graph or chart, or flag design inconsistencies. 


You demonstrate a level of EQ alongside your technical knowledge and embody a team-centric ethos of always going the extra mile to support a colleague or client. Due to the global nature of this role, hours can be unpredictable at times, requiring you to work with teams across the world or to facilitate a last-minute request on a Friday afternoon. 


This role is a focal point for delivery across a specific project portfolio while still keeping up-to-date on daily project activities. You must have real world experience successfully supporting projects with complex data/content inputs, as well as multifaceted projects with extensive design deliverables. The best candidate will be a wizard with words, grammar, timelines, and client communications. This position reports to a Senior Project Manager or Account Director. 


Basic Requirements:

Process oriented with a strong ability to manage multiple projects, effectively track status, and support multiple individuals.

Effective researcher and communicator, able to work on projects with minimal oversight, delivering properly formatted deliverables and asking relevant questions.

Self-starter who proactively offers ideas, tactics, and approaches for completing projects

Efficiently manage processes and advance projects from start to finish.

Ability to oversee budgets and hours, project scopes, performance reports, and timelines for multiple project deliverables.

Experience with digital media campaigns and/or websites.

Familiarity with website development project processes (mainly WordPress) and the ability to “get smart” quick on working with technical team members. 

University degree or equivalent experience.


Bonus Points:

Familiarity with public policy and ability to “get smart” quick on various issues

Experience with project management programs like ClickUp and Asana


Work Hard Where You Are.

Part of our secret sauce is knowing that good talent can live anywhere. We actively encourage individuals to apply from across the country. NJI has U.S. team members located coast to coast as part of our HQ team based in Washington, D.C. From farmers to urban foragers, trapeze artists to Mario Kart fanatics, we have colleagues with diverse interests and addresses. This position is remote-eligible, and NJI maintains a hybrid/remote work policy for all offices. We are unable to offer work visa sponsorship at this time.  


Cover Letter.

We think of cover letters more in the old-fashioned pen pal sense. So, keep the job summary and skills list in your resume, and write something that personally expresses who you are and what draws you to NJI and this role.  


Diversity Commitment.

Authenticity is the foundation of boundless creativity. Rooted in diverse life experience, our team challenges the status quo through our work and culture every day. We are committed to sustaining and improving NJI's inclusive workplace by actively expanding the diversity of our team. We encourage people from underrepresented groups to apply. If you require accommodations or assistance during the application process, please contact