Education Administrative Coordinator
Denver, CO Education
Job Type
Full-time
Description

At the Children’s Museum of Denver at Marsico Campus, we believe in kid-powered learning. We work hard every day to create extraordinary experiences that champion the wonder and joy of childhood. To accomplish this mission, we bring together a dynamic team of talented individuals whose passions range from exhibit design to the culinary arts, from developing engaging educational programs to offering only the best in customer service. If you like to work hard and play hard, we want to hear from you! We offer a comprehensive benefits package, competitive wages and a supportive, rewarding and FUN work environment.


The Children’s Museum has an opening for an Education Administrative Coordinator. The Education Administrative Coordinator is the primary point of communication for schools and community groups, and is centered in exemplary service and relationship-building. This position is responsible for the overall systems that service all school and public program offerings, including reservations, sales, communication and day-of responsibilities for group visits at the Museum. This position is trained as a Manager on Duty (MOD) and assumes the responsibilities of an MOD as needed.


Hours: Full-time, 40 hours per week; typical schedule is Tuesday - Saturday, with occasional evening and special event shifts required


Rate: $18.50 - 19.50, $1 pay differential for bilingual proficiency


Benefits: A comprehensive benefits package including medical, dental and vision coverage. Paid time-off for vacation, sick days and four holidays. 401(k) Retirement Plan with eligibility to contribute after a 3-month waiting period (must be 21 years of age). Employee Assistance Program, flexible spending account and short-term disability. Free parking, free family membership to the Museum, discount to the Museum Gift Shop and Café.


Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


· Use Altru by Blackbaud as the primary tool for scheduling, transactions, internal reservations, data entry and reporting for school and community group visits, facilitated programs, virtual experiences and workshops at the Museum.

· Support the daily operations of incoming school and community group visits. Be a proactive and welcoming resource for teachers, chaperones and students.

· Work in-tandem with School Programs Manager to coordinate community events, including day-of event operations.

· Support community partnerships as it aligns with the mission of the Museum.

· Support Sponsored Admission efforts through tracking and reporting.

· Cross-team and cross-departmental collaboration for different projects and programs.

· Train as Manager on Duty (MOD) and assume MOD responsibilities as needed.

· Provide a safe and service-focused environment for guests and staff, including daily operations, emergency procedures and customer service interactions.

· Provide exemplary service in all aspects of this position. Enforce Museum policies when needed.

Requirements

· Fluency with computer software, scheduling and database programs including Microsoft Outlook and Microsoft Office. Previous experience with Altru by Blackbaud is a plus.

· Prior work experience related to customer service, project coordination and/or scheduling and logistics is required.

· Fluent English proficiency, including writing and public speaking skills. Spanish speaking, writing and comprehension skills strongly desired.

· Ability to load, unload and set up materials and equipment (up to 50 lbs). Able to stand for extended periods of time (up to 6 hours).

· Abide by all Museum policies and procedures. Wear appropriate attire and uniform when on duty.

· Ability to qualify to drive Museum vehicles is required.

· Experience working with Dual Language Learners desired.

· Experience working with neurodivergent audiences and individuals with disabilities desired.

· Previous experience working with teachers, schools, childcare centers and community groups is preferred.

· Bachelors’ degree preferred. Relevant lived experience and other certifications considered.

· Strong commitment to diversity, equity, access and inclusion and to the Museum’s mission, vision and values


Proof of COVID-19 vaccination status or submission of a weekly negative COVID-19 test results is required. Requests for reasonable accommodations will be considered.


The Children’s Museum of Denver at Marsico Campus is an equal opportunity employer. The Museum is dedicated to the goal of building a culturally diverse staff committed to serving the needs of all our visitors and we encourage applications from individuals of all backgrounds.

Salary Description
$18.50 - 19.50, $1 pay differential for bilingual