Rapid Re-housing Program Manager


TITLE: Rapid Re-housing Program Manager

REPORTS TO: Senior Program Manager

STATUS: Exempt, salaried, full-time

LOCATION: Chicago, Illinois


All Chicago’s mission is to unite our community and resources to provide solutions that ensure and sustain the stability of home. On any given night, nearly 6,000 Chicagoans do not have a place to call home. These are our neighbors and together we can ensure that we all have stable homes.  

All Chicago prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. We strengthen our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago brings together homeless service providers, non-profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago.

We bring a sense of collaboration to our work and actively seek solutions through partnership. Come work with passionate, like-minded colleagues in a supportive environment as we help end homelessness. Learn more at www.allchicago.org.

Position Summary:

The Program Manager is a key member of the Program team. The Program Manager has the primary responsibility to oversee the ESG-funded Rapid Re-housing program and associated grants, as well as plan, facilitate and develop activities related to SSI/SSDI, Outreach, Access, and Recovery (SOAR) in Chicago. 

Specific Responsibilities: 

Rapid Re-Housing Planning & Oversight – 50% 

  • Coordinate the Rapid Re-housing (RRH) program, including overseeing referral processes; collaborating with partner agencies to ensure housing placements, housing stability and successful program exits of program participants; 
  • Monitor data quality of partner agency staff by providing on-going reports and addressing issues in a timely manner; 
  • Complete and provide monthly and quarterly program reports to funders; 
  • Conduct program orientations and trainings for partner agency staff; 
  • Plan and oversee annual program audits
  • In collaboration with All Chicago HMIS staff, ensure partner organizations are trained in the HMIS database; 
  • Ensure programmatic compliance by evaluating progress toward outcomes and conducting site visits, and maintaining relationships with partner agencies and other stakeholders; 
  • Convene and facilitate on-going partner meetings; 
  • Connect relevant community resources and supports with the RRH program, when possible, including but not limited to employment programs, public benefits, mental health and substance treatment services
  • Monitor client assistance budget

Continuum of Care Planning & Facilitation 50%

  • Act as an ambassador for All Chicago in all settings, demonstrating a commitment to the organizational mission, Emergency Fund programming and Chicago Continuum of Care system priorities. 
  • Responds to and addresses the concerns of various stakeholders in a professional and timely manner, including service providers, staff, government officials, People with Lived Experience of homelessness, and other community members. 
  • Actively participates in relevant internal and external meetings, as needed and assigned; 
  • Staffs and/or participates in assigned CoC committees; 
  • Assists in developing and leading technical assistance and trainings for various providers and stakeholders, as needed; 
  • Adheres to the professional standards set forth by the All Chicago Employee Handbook, governmental bodies, NASW, and other relevant professional associations, including maintaining professional boundaries, confidentiality, and appropriate professional conduct. 
  • Ensures familiarity with current homeless service approaches and other relevant topics through independent study, relevant workshops, and conferences. 
  • Creates an annual professional development plan and actively works to meet identified benchmarks throughout the year. 
  • Assists with All Chicago events and other activities as assigned. 


Successful candidates will demonstrate commitment to preventing and ending homelessness in Chicago and will have the following:

  • Master’s degree in Social Work or equivalent degree or experience.
  • A minimum of 4 years of experience in the field of social services or related experience.
  • Excellent professional writing and verbal communications skills.
  • Strong work ethic and integrity. 
  • Goal-oriented and results-driven. 
  • Strong interpersonal skills, professional presence, and ability to interact with a diverse audience.

Work Environment

  • All Chicago's normal business hours are 9am to 5pm. We are currently working entirely remotely and will transition to a hybrid remote/in-office work setting in the future. We will consider accommodations.   
  • All Chicago values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. All Chicago is an equal opportunity employer and seeks to employ qualified individuals based on individual merit. All Chicago does not discriminate against any individual with respect to the terms and conditions of employment based on that individual’s race, sex, age,  religion, color, national origin, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, housing status, or any other non-merit factor protected under state, local or federal laws. Equal Employment Opportunity applies to all personnel actions such as recruiting, hiring, compensation, benefits, promotions, training, transfer, termination, and opportunities for training. All Chicago is committed to a fair and equitable workplace where everyone is a respected and valued member of the team.


  • Salary is in the $51,660 - $73,500 range, commensurate with experience. Comprehensive benefits package (with some employee contributions) includes medical, dental, vision insurance, and disability. Employer-matched retirement plan. Generous paid leave.