Paralegal- Crime Victims
Austin, TX Crime Victims
Job Type


The Paralegal provides administrative support to the Crime Victims Services – Litigation Program. This position prepares and files legal documents, conducts legal research, maintains case files, and assists with case preparation. The incumbent in this position is also expected to assist with other duties, including answering phones and email, filing, creating, and maintaining schedules for lawyers as well as copying, scanning, and faxing of documents. 

The incumbent in this position is expected to:  

Maintain the highest level of professionalism when working with other TLSC staff, other Legal Aid programs, court staff, governmental and funding entities, and the public; and embrace and support TLSC’s overall mission, standards, policies, and confidentiality requirements

This is a grant funded position.


Essential Functions 

  • Perform research, needed factual investigations and analysis, communicate with third parties, and assist in drafting, revising, and filing legal documents. 
  • Correspond with clients, court administrative staff, and other interested parties.
  • Ensure that all appointments and deadlines are calendared and timely executed with sufficient time dedicated for management approval of legal documents.
  • Travel to courts, meetings, and outreach events.
  • Serve as backup for the Intake Specialist including conducting intake interviews, confirming the caller’s eligibility for services, checking for conflict of interest, explaining the nature of legal services that can be offered to low-income hotline callers, and determining whether the caller is eligible. 

Other Functions 

  • Perform other duties as assigned.

Education/Experience (Required)

  • Paralegal certificate from an accredited institution or 5 years of experience as a Paralegal/Legal Assistant.

Knowledge/Skills (Required)

  • High level organizational skills.
  • Excellent listening, verbal, and written communications skills.
  • Strong time management and attention to detail skills. 
  • Proficient with Microsoft Suite (Word, Excel, Teams, Outlook).
  • Outstanding interpersonal and collaboration skills.
  • Proficiency in or ability to learn LegalServer (TLSC’s case management system). 
  • Ability to work with clients in a patient, trauma-informed, and non-judgmental manner.
  • Ability to develop concise and accurate reports.
  • Ability to travel within the Austin area. 

Knowledge/Skills (Preferred)

  • Bilingual (Spanish/English).

Physical Requirements 

  • Sedentary work that involves sitting most of the time. 
  • Occasional bending, squatting, and kneeling. 
  • Exerting up to 10 pounds of force occasionally, and a negligible amount of force as needed, at times to lift, carry, push, pull, or otherwise move objects. 

*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.