Investor Reporting Manager
Carmel, IN Merchants Bank of Indiana
Job Type
Full-time
Description

Investor Reporting Manager FLSA Status: Exempt Status: Full-time Reports to: VP, Mortgage Servicing     


Summary: The Investor Reporting Manager will be responsible for ensuring the accurate and completeness of required reporting, remitting and reconciling for the investors (GNMA, FNMA, FHLMC, King Park) using servicing systems, database and reporting tools. This position performs these accounting tasks as a part of maintaining residential mortgage loan servicing compliance.    


Expected Outcomes: The ideal candidate will demonstrate excellent math and Excel skills and enjoy applying those skills in a residential mortgage loan servicing environment with a desire to grow in expertise within the role and department. A successful Investor Reporting Manager places a high priority on accuracy and attention to detail in adherence with complex mortgage loan servicing and accounting regulations. 


Essential Duties and Responsibilities: 

• Manage the investor reporting analyst(s) and their responsibilities 

• Ensure reporting in FICS/CSI is created and submitted daily to Fannie Mae

• Ensure reporting in FICS/CSI is created and submitted daily to Freddie Mac for payoffs and twice monthly for P&I payments 

• Work hard/soft rejects from various investors

• Daily and monthly balancing for all mortgage servicing related DDA/custodial accounts 

• Coordinate with new loan boarding to ensure accurate investor and accounting setup 

• Reconciliation of our FICS loan clearing daily 

• Generate various payment related files and/or reports from FICS daily for Treasury, Accounting and other areas as needed 

• Work with internal accounting for account reconciliation items including, but not limited to, P&I, T&I, service fee, corporate advances, timing advance and operating account reconciliations 

• Primary point of contact with investors regarding investor reporting matters 

• Assist with audit processes and support department procedures by updating or creating new procedures to ensure compliance with investor requirements 

• Complete general accounting tasks in support of the mortgage servicing department 

• Other duties as assigned 


Expected Experience, Skills and Education: 

• Minimum five years of mortgage servicing investor reporting experience required. 

Requirements

Essential Duties and Responsibilities: 

  •  Manage the investor reporting analyst(s) and their responsibilities 
  •  Ensure reporting in FICS/CSI is created and submitted daily to Fannie Mae 
  •  Ensure reporting in FICS/CSI is created and submitted daily to Freddie Mac for payoffs and twice monthly for P&I payments 
  •  Work hard/soft rejects from various investors 
  •  Daily and monthly balancing for all mortgage servicing related DDA/custodial accounts 
  •  Coordinate with new loan boarding to ensure accurate investor and accounting setup  
  •  Reconciliation of our FICS loan clearing daily • Generate various payment related files and/or reports from FICS daily for Treasury, Accounting and other areas as needed 
  •  Work with internal accounting for account reconciliation items including, but not limited to, P&I, T&I, service fee, corporate advances, timing advance and operating account reconciliations 
  •  Primary point of contact with investors regarding investor reporting matters  
  •  Assist with audit processes and support department procedures by updating or creating new procedures to ensure compliance with investor requirements 
  •  Complete general accounting tasks in support of the mortgage servicing department 
  •  Other duties as assigned   

Expected Experience, Skills and Education:  

  •  Minimum five years of mortgage servicing investor reporting experience required. 
  • Demonstrable knowledge and experience with Ginnie Mae, Fannie Mae, and Freddie Mac investor reporting requirements and regulations required. 
  • Excellent Math skills with accuracy and strong attention to detail required.
  • Proficiency using MS Excel, Word, and Outlook.
  • Strong organizational skills. Able to work under and meet strict time deadlines.  
  • Strong verbal and written communication skills needed.
  • Experience using report writing software. Crystal Report Writer is a plus.
  • Working knowledge of FICS mortgage servicing software is a plus.

All employees are expected to contribute to the overall success of the organization by performing requested duties regardless of explicit inclusion in the job description or reasonable relation to an employee’s primary role. Additionally, all employees must understand and adhere to all federal and state laws and banking regulations and company policies and procedures applicable to assigned job responsibilities, including compliance as appropriate under the Bank Secrecy Act and Anti-Money Laundering regulations.


Additionally, all employees are expected to demonstrate the following Core Competencies:


Professionalism – acting with responsibility, integrity and accountability; demonstrating consistent trustworthiness and reliability; always remaining flexible, adaptable and willing to accept coaching; building and managing professionally healthy relationships; deliberately managing career decisions; and continually developing awareness of business-related topics.

Communication – understanding various active and passive tools and styles and their effects; and exhibiting appropriate, effective, timely use of tools and styles to connect, collaborate, facilitate teamwork and serve customers.

Work Quality – demonstrating an ongoing commitment to compliance, safety and security; executing work with efficiency, a sense of urgency and attention to detail; and displaying organized work practices and a results-oriented mindset.

Analytical Ability – navigating work-related circumstances with practical, sound reasoning; and demonstrating creativity in problem solving.

Leadership – displaying good judgment and certainty in decision making; taking initiative with job-related demands; demonstrating innovative thinking and sound planning with business practices; managing individual performance toward shared organizational goals; and thinking strategically to set and accomplish goals.


Merchants Bancorp and its affiliates and subsidiaries are committed to being equal opportunity employers. All job candidates and incumbents will be assessed based on only criteria relevant to successfully performing the job as defined in this job description and as generally accepted in the job’s relevant industries.