NJI is a wildly creative and strategically disciplined agency with offices in London, Washington, D.C., and Singapore. We work seamlessly across teams and time zones to align and deliver for our clients. For this role, we are seeking a candidate located on the west coast to support our clients operating on Pacific Time.
Managing creativity is an extraordinary idea. Purposefully limitless, it takes a skilled hand to shape and guide the potential of an idea from inception to fruition. This is what we do every day at NJI. We are an American design agency with offices in Washington, D.C., London, and Singapore that practices our craft in service of ambitious policy-minded clients that seek to influence, persuade or change the dialogue around issues that matter most to them.
We geek out on well written headlines and subtly explosive design executions. We obsess over every breath in a voice over and each line of code we execute. We work seamlessly across teams and time zones to align and deliver for our clients. The purposeful use of “we” is emblematic of NJI. We work as a team to support each other and our clients to do amazing, complex things.
Adding a new colleague is a thoughtful and considered process at NJI. The account executive/project manager role we are seeking to fill on our global strategy team is not for the faint of heart. We are seeking a mythical griffin to join our team who possess the rare pairing of talent and heart.
The ideal candidate is able to anticipate client needs, navigate ambiguity, and develop strong working relationships across the agency and with the client. The right person for this role enjoys working with a team, but can also work autonomously on numerous projects when required. Down to earth, professional and efficient, the right candidate will be a self-starter that can manage multiple tasks simultaneously across a global account — on-time and on-budget without compromising quality.
We don’t have an “account team.” We have a strategy team that is composed of portfolio teams that work closely together to understand our client organizational goals and to develop deep, meaningful relationships with our clients so that our value is unmatched.
The right candidate enjoys problem solving for clients across written and design/dev/media deliverables. As an emerging project manager/account manager, you understand how to work across teams, translating the client’s needs for fellow strategists and then designers, video producers, developers, or other key talent to shepherd a deliverable to success.
Attention to detail is your superpower — you have the ability to catch a rogue comma or an em dash out of place, identify a misleading graph or chart, or flag design inconsistencies.
You demonstrate a level of EQ alongside your technical knowledge and embody a team-centric ethos of always going the extra mile to support a colleague or client. Due to the global nature of this role, hours can be unpredictable at times, requiring you to work with teams across the world or to facilitate a last-minute request on a Friday afternoon.
This role is a focal point for delivery across a specific project portfolio while still keeping up-to-date on daily project activities. You must have real world experience successfully supporting projects with complex data/content inputs, as well as multifaceted projects with extensive design deliverables. The best candidate will be a wizard with words, grammar, timelines, and client communications.
This position reports to a Senior Project Manager or Account Director.
Day-to-day management and execution of priority projects from conception and design to development and implementation.
- Prioritize project deliverables and execution of all workflows in collaboration with a cross-functional global team.
- Grow and nurture long-term client relationships with a service and solutions-oriented approach.
- Manage ongoing partner priorities and external vendors without guidance, using your judgement and problem-solving skills.
- Support overall tracking, billing and budget management.
- Contribute to ongoing process improvements and ways of working.
- 2+ years of client-facing experience spanning strategy, communications, design, and creative services. Must include previous account and/or project management experience.
- Ability to manage and set client expectations. At the end of the day (or project), you make sure that everyone is satisfied.
- Familiarity with project management programs like Click Up or Asana.
- Mastery of the English language (written and spoken).
- University degree or equivalent experience.
- Familiarity with public policy and ability to “get smart” quickly on various issues.
- A sense of humor and a love of tacos, pandas and the occasional dog.
Work Hard Where You Are.
Part of our secret sauce is knowing that good talent can live anywhere. We actively encourage individuals to apply from across the country. NJI has U.S. team members located coast to coast as part of our HQ team based in Washington, D.C. From farmers to urban foragers, trapeze artists to Mario Kart fanatics, we have colleagues with diverse interests and addresses. This position is remote-eligible, and NJI maintains a hybrid/remote work policy for all offices. We are unable to offer work visa sponsorship at this time.
We think of cover letters more in the old-fashioned pen pal sense. So, keep the job summary and skills list in your resume, and write something that personally expresses who you are and what draws you to NJI and this role.
Authenticity is the foundation of boundless creativity. Rooted in diverse life experience, our team challenges the status quo through our work and culture every day. We are committed to sustaining and improving NJI's inclusive workplace by actively expanding the diversity of our team. We encourage people from underrepresented groups to apply. If you require accommodations or assistance during the application process, please contact firstname.lastname@example.org.