Technical Writer
Fully Remote

 The Technical Writer drives the creation of a documentation methodology and framework and maintains proper methodology for the purposes of consistency and efficiency. The Technical Writer prepares and maintains documentation, translates business specifications into user documentation, and plans, writes, and maintains systems and user support documentation.  


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Duties:

  • Create technical documentation, articles, case studies and white papers of a highly technical nature.
  • Interview internal employees and external customers to create useful, communicative content.
  • Cut through the complexity of the solution and boil it down to laymen terms that are easy to consume by our potential customer base. 
  • Interface with software development and marketing teams


Required Qualifications:

  • Bachelor’s Degree
  • Two (2) Years’ Experience 
  • Technical capacity
  • Organizational Skills
  • Excellent Communication Skills
  • Problem Solving/Analysis
  • Meet deadlines
  • Work independently
  • Teamwork

Preferred Qualifications:

  • Experience with GIS, preferably ESRI 
  • Writing content for software applications
  • Android
  • Understanding of fiber or utility networks
  • Experience with agile methodology

Working conditions

This position operates in a professional office environment. This role requires routine use of standard office equipment such as computers, phones, and copiers. Telecommuting is not available. This role may require up to 25% travel, both domestically and internationally. 

Physical requirements

The physical requirements outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position. 

This is a largely sedentary role. 

Direct reports

This position is not a supervisory position.