College Success Coach-Dual Enrollment (Accelerate Cohort)

This is a one-year position, funded through June 30, 2023. Continuation of the position beyond June 30, 2023, is not guaranteed, and fully contingent upon available funding, program continuation, and caseload size.

Salary Range: $40,040- $60,299 (annually)

Purpose of the Position

Primary functions and purpose of this position including overall objectives of the position

The Dual Enrollment Coach (Accelerate Cohort) works in person with an assigned cohort of high school seniors who are dual enrolled in college coursework as part of the Accelerate program, a dual enrollment program. The Coach supports these students with their dual enrollment participation at the postsecondary institution as well as their transition to college activities. The Coach advises students on academics, social and emotional wellness, college/career readiness, and financial preparation for college. The Coach also serves as a liaison to the dual enrollment institution and the high school, helping to connect dual-enrolled students with college-based resources that encourage their academic and social success


Major Responsibilities

1. Build and maintain a cohort of Accelerate students

Supporting Actions:

  • Engage regularly (at a minimum weekly) with Accelerate students to build rapport and trust between Coach and student.
  • Connect Accelerate students with each other and build program affinity and identity as a resource.
  • Keep a complete, up-to-date record of all student interactions in the contact log.
  • Work with students to ensure that they are meeting all program requirements. 
  • For Accelerate students who are also College Crusade students, this includes verifying their completion of program hours related to College Crusade outcome data. 

2. Major Responsibility:

Provide ongoing coaching, advisory support and guidance to Accelerate students

Supporting Actions:

  • Provide career and academic advising to Accelerate students in person, primarily on the campus of the dual-enrollment institution 
  • Assist students with course registration and understanding general education requirements, and academic policies and procedures.
  • Discuss and help to clarify each student’s education objectives and assist with degree planning.
  • Assist students with FAFSA application, College Applications, and Financial Aid Award Reviews
  • Collaborate with the High School and Postsecondary teams to provide educational workshops on college transition, enrollment, and success, and direct Accelerate students to these events as appropriate.
  • Maintain a knowledge base and resources regarding best practices to support high school students who dual-enroll in college courses
  • Develop and deliver supplemental programming to address specific needs identified among Accelerate students.
  • Communicate with families, in compliance with applicable FERPA guidelines, encourage student success.
  • Report student outcomes (grades, FAFSA status, and college application status) to the school district in weekly updates as well as the Annual Report. 

3. Major Responsibility:

Act as a liaison between the student and the dual enrollment institution

Supporting Actions:

  • Hold office hours, meetings and drop-in advising appointments in person, on the dual enrollment institution’s campus
  • Build and maintain strong working relationships with college personnel and student services departments. Make and track student referrals to departments/services to support students with academic and nonacademic needs
  • Direct Accelerate students to relevant programming opportunities offered by the college
  • Participate in Accelerate meetings, orientations, information sessions, trainings and other events offered by the colleges to provide support and increase understanding of the program.

4. Position Qualification and Competencies

Essential KSOC’s (knowledge, skills, abilities, and other characteristics)

  •  Knowledge of public education systems, community resources and higher education.  
  •  High energy level, attention to detail, time management, ability to handle multiple tasks, strong interpersonal skills and comfort with public speaking a must. 
  •  Must be able to work independently, meet established goals and accept supervision from Director of Postsecondary Success.
  •  Proficient in Microsoft Office (Word, Excel and Access) and able to learn and effectively use the latest software and technology systems employed by the Crusade. 
  •  Must be willing and able to contribute as a productive member of an integrated program/service delivery team including Crusade staff and college personnel.

Education and Experience Requirements:

  • Bachelor’s degree in education, human services or related field.   
  • 2-3 years’ experience in direct services to high school or college- age students.   
  • Bilingual a plus (Spanish, Portuguese, Cape Verde, Hmong, Cambodian.)
  • Master’s degree preferred

Other Requirements

  • Schedule: Must be willing to maintain a flexible schedule, including some weekend and evening hours.
  • Transportation: Must have own reliable transportation, valid driver's license and proof of insurance.

Each employee of the College Crusade is expected to demonstrate the following in the regular performance of his or her job duties:

  • Commitment to the vision, mission and values of the College Crusade. 
  • A positive attitude and willingness to contribute productively to the success of your team and the organization as a whole. 
  • An understanding of and commitment to the Crusade’s core competencies of accountability, collaboration, communication, institutional values and service. 
  • Active participation in efforts geared toward directing and improving the overall operations of the Crusade, such as strategic planning, organizational development and performance improvement. 
  • Commitment to acting as an advocate and ambassador for the College Crusade. 
  • Knowledge of the barriers and obstacles that low-income families and first-generation students encounter in the journey to higher education is preferred. 
  • Sense of ownership and pride in personal performance. 
  • Adherence to all existing company policies and procedures. 
  • Perform additional duties as needed. 

Additional information about nature, scope or purpose of the position, any unusual or hazardous conditions or specific work schedule information.