Museum Educator School Programs
Downtown Atlanta, GA Guest Experience
Job Type
Part-time
Description

Children’s Museum of Atlanta, a nonprofit 501(c)(3), is the only educational venue of its kind in Atlanta. Through community outreach initiatives, educational programs, and exhibits designed for children ages 0–8, the Museum strives to spark every child’s imagination, sense of discovery and learning through the power of play and we are looking to build our team of Museum Educators on our school programs team. 


Children's Museum of Atlanta is growing our team and we have other opportunities available, from working in our Welcome Center (FOH) to our Museum Programs Team, please check the Children's Museum of Atlanta Career Page for other opportunities to work with us! We look forward to hearing from you.


The Museum Educator on our school team reports to the Guest Experience Manager in the Guest Experience Department and is a part time, non exempt, hourly position, with a pay rate of $13.50 per hour.

Schedule: Varied; mornings required


Primary Role:

To promote the Museum’s mission and ensure positive guest experiences in virtual and in-person programs to classrooms and other partner communities; lead Field Trip groups by performing and conducting guided activities throughout the museum based on educational curriculum while providing excellent customer service. This position reports to the Manager of Guest Experience while working closely with our Education Department.  


Role Responsibilities and Duties:

  • Lead Field Trip groups in guided experiences through the museum floor 
  • Conduct Museum On-The-Go and outreach programs to our partner communities and other classroom groups virtually and in person
  • Responsible for preparation, set-up, and breakdown of programs in person and virtually
  • Facilitate in-person workshops and demonstrations onsite and offsite
  • Participate in training and feedback from Education managers 
  • Promote inter-generational learning for both children and their caregivers through play-based activities
  • Assist in ensuring museum programming is inclusive and engaging
  • Maintain, organize, clean, sanitize our Exhibit Floor, classrooms and virtual studio spaces
  • Support the maintenance and organization of the inventory of supplies, equipment, consumables, and materials 
  • Support data collection
  • Support evaluation and adjustments of programs and curriculum
  • Provide superior customer service
  • Maintain a safe and welcoming environment

General Responsibilities:

  • Embody Museum mission, vision, and values 
  • Participate in collaboration, growth, and training 
  • Follow all expectations and policies for the role and department 
  • Follow Museum policies and protocols 
  • Interact with caregivers and children in an energetic, cheerful, and positive demeanor 
  • Communicate accurate information about all Museum programs, exhibits, and cost centers 
  • Understand, promote, and implement an inclusive environment both public-facing and internally   
  • Work respectfully with diverse team members and guests 
  • Maintain professional behavior acceptable to team members and general Museum culture 
  • Other duties that advance the goals and strategic initiatives of the Guest Experience, Operations, or Education departments




 


 

Requirements

Skills:

  • Comfortable working with and guiding children and their caretakers in an experiential learning environment
  • Ability to work in a multifaceted, team-oriented environment
  • Strong teaching skills and basic understanding of childhood developmental levels
  • Technology set-up and troubleshooting skills in a variety of virtual interfaces
  • Ability to use cultural competence with experience serving diverse populations and communities
  • Strong presentation communication skills, both verbal and written
  • Driver’s license required
  • Adept at conflict resolution and problem solving
  • Ability to work in a flexible, fast-paced environment
  • Exhibits patience, professional demeanor, even temper, and good manners in stressful and changing situations
  • Sound time-management skills
  • Belief in a learn-through-play philosophy

Traits and Qualities: 

  • Energetic
  • Enthusiastic
  • Reliable
  • Flexible

Education: Bachelor’s degree or pursuing a degree in relevant arts & humanities, education field is preferred 

Experience

1 year formal or informal learning or instructional environments desirable (such as early childhood education,?elementary education, museum education, after school programs, and/or camp counseling) 

1 year face-to-face customer service experience