Senior Director of Sales
Description

About Moody Center:

At Moody Center, we are building a championship organization that serves our fans, community, and business partners through world-class sports and entertainment. We believe our employees are our greatest assets.  We will create a culture that empowers and inspires them to go above and beyond for our clients, patrons and community. 


Moody Center is the newest arena in Austin, Texas and finally gave the “Live Music Capital of the World” the world-class arena it deserves.  Moody Center is a premiere 15,000+ seat venue to host the biggest artists and acts on the planet. Designed specifically for concerts, the new arena replaced the 43-year-old Frank Erwin Center and will provide top-tier hospitality, artist amenities, and all of the benefits of a modern music venue.  In addition, the facility will serve as the new home court of the University of Texas men’s and women’s basketball programs.

Visit www.moodycenteratx.com to learn more. #BeATXcellent 


Position Summary: 

Moody Center is seeking a Senior Director of Premium Sales whose primary responsibility is to oversee all premium sales for concerts, e.g., personal suite licenses, club memberships, and event-by-event sales based in Austin, TX. This position will be actively on the ground selling along with the Premium Sales & Service Team in Austin. This position will hire, train, supervise and manage the sales team.  


Essential Duties & Responsibilities:

  • Meet or exceed established monthly and/or yearly revenue goals for contracted revenue, new business, event-by-event sales, and renewals
  • Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the organization
  • Hire, train, develop, and lead a premium sales team
  • Conduct sales calls via phone presentations, email presentations, in-office meetings/sales center presentations
  • Maintain a proforma to manage contractually obligated income tied to premium seating
  • Create printed and digital sales collateral to assist in selling premium seating
  • Entertain and nurture relationships with clients and prospects through creative means, e.g., networking events, one-on-one dinners/lunches, prospect sampling at shows, seat visits at shows, etc.
  • Perform accurate and skilled deal closing
  • Provide high-end service for our premium seating clients, including but not limited to: renewals on an annual basis, collection of payments, receiving executed license agreements, managing day-to-day special requests, etc.
  • Submit timely reports to management, including weekly and monthly sales revenue reports
  • Enter all pertinent prospect and customer information in CRM platform for efficient reporting and historical data purposes
  • Create individual business plan with regards to prospecting, lead generation, number of sales calls, establishing sales goals, timeline for meeting goals, etc.
  • Maximize relationships with clients to identify new revenue opportunities
  • Design, present and execute annual proposals to existing premium clients and referrals
  • Negotiate renewals of premium seating and/or premium experience packages for suite and club seating clients within a timeline established by the club
  • Create new programs that lead to the generation of referrals from existing book of business
  • Collaborate with industry leaders on best practices within the area of premium sales and service
  • Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking throughout the building, long periods of standing. 


Requirements
  • Bachelor’s degree in related field or a combination of related education and work experience
  • Minimum of 7+ years of premium sales experience required
  • Minimum of 7+ years of managing a staff including hiring, training, and mentoring preferred
  • Lead with a one “team” mentality that inspires and energizes staff to do their best while feeling supported
  • Professional demeanor and positive attitude with a demonstrated passion for sales
  • Competitive, self-motivated, and creative-thinking skills and a team-first attitude
  • Excellent written and verbal communication skills; ability to tell the arena’s story to energize staff and clients
  • Proficient in MS Office with Salesforce or similar CRM experience - Ticketmaster platform experience preferred
  • Ability to work independently and within a team environment 
  • Ability to work flexible hours including evenings, weekends, and holidays


  

Working Conditions:

Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.


Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.


Updated Vaccination Statement as of 3/17/2022:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
 

EEO Statement

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.