About the team:
The MindTouch product is a high-performance, multi-tenant SaaS platform. Our customers demand new features at a fast pace, and reliable 24x7 service. Balancing these conflicting requirements is hard, and we challenge ourselves to deliver system improvements every week, without breaking things along the way.
Our application infrastructure runs on AWS, and we have been improving our build- and deployment mechanisms towards full CI/CD (not quite there yet, but almost everything has been “dockerized”). We release every week, and testing is fully automated. At the same time, we’ve been swapping out proprietary solutions for AWS services where possible. We are early adopters of serverless (see https://github.com/LambdaSharp), and are always pushing ourselves to adopt new developments in technology.
MindTouch customers value a great experience for their own customers' support needs, which is why they chose our platform to build their customer-facing support sites on. Speed and reliability is so important, that most of our frontend code is vanilla JS, and specialized for our unique needs. It has always been well-maintained, and thoroughly refactored in the past years; ideal for frontend engineers who take software engineering seriously. To further improve the usability, as well as our own developer experience, we plan to replace some of the admin- and author-focused functionality on our platform with a new, green field, UI, and are currently evaluating frameworks. One thing is for sure, it won't be React (apply to find out why).