Starting Pay: $20.00 per hour 

Status: Seasonal Hourly (Non-Exempt)

Description:

Food & Beverage employees at Arapahoe Basin are committed to creating “a day worth repeating” for our guests by ensuring legendary service and high-quality food throughout our F&B outlets.

As a Café Team Member at A-Basin, you are the face of our café-style restaurants and will help to create a welcoming, clean, and friendly environment.

You will assist guests with F&B purchases with a helpful and positive attitude through use of a POS system.

We strive to be thoughtful, creative, and energetic. We are known not only for our A-mazing skiing and riding, but also for our A-mazing F&B options.

We are like a family here at A-Basin. Apply now and come join our F&B family!

Benefits and Perks for this position include:

• Unlimited skiing/riding at Arapahoe basin and 20 other Colorado ski areas and resorts
• A free shift meal on each day working
• Free, transferrable A-Basin comp lift tickets earned for every 120 hours worked
• Health, Dental, Vision, and Life Insurance for full-time employees beginning on the 1st of the month following date of hire
• 401(k) for eligible employees
• Paid time-off for all full-time employees
• Sick pay and bereavement pay for all employees
• End-of-season bonus for all employees
• Financial assistance and mental health resources through WorkLife Partnership
• Much more! Check out all of our perks and benefits here! 

Essential Responsibilities:

• Assist all guests in a timely and efficient manner with F&B purchases via the POS system and cash-handling skills
• Responsible for an maintaining an accurate cash drawer
• Maintain clean guest areas including cafés, dining rooms, and restrooms
• Remove dirty dishes to the dish pit and stocking clean utensils and cups for guest use
• Help achieve companywide sustainability goals by educating guests and maintaining a bussing station that includes landfill trash, recycling, and compost
• Complete open and closing procedures in accordance with daily checklists, weekly cleaning duties, and manager's instruction; complete the opening/closing tasks including: stocking, cleaning, set-up and tear down of cafes
• Work as a team regarding department goals of cleanliness and guest satisfaction
• Work cohesively with cashiers, bussers, cooks, and dishwashers in the Café
• Learn and share information about A-Basin to guide our guests to the best experience while they are in our dining establishments
• Perform other duties as assigned

Experience Requirements:

• Must complete busser training
• Must complete cash-handling/IG training
• Must complete guest-service training

Skills Required:

• Basic math and counting skills for reconciling a cash register
• Strong verbal communication skills
• Strong multitasking and time-management skills

Physical Requirements:

• Ability to withstand high-altitude conditions at all times
• Ability stand and walk throughout an 8-hour shift
• Ability to navigate stairs occasionally
• Ability to use full range of body motion: bend, twist, kneel, push, pull

Other Requirements:

• Must be available weekends and holidays

Work Environment:

• You will work almost 100% of the time indoors in a high-altitude environment. Some outside work in a cold and snowy environment is possible on any given day. Most work is performed in a highly trafficked area in view of guests. A very frequent amount of high-volume guest interaction is involved in this role. Riding a chairlift may be required for certain work locations.

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Café Team Member Staging Program: Café Team Members are eligible for a staging program, which relates to applicable pay based off of experience and performance. See requirements for stage II and III below:

Café Team Member I: See requirements above

Café Team Member II: Starting Pay $20.50 per hour

Fulfills all stage I responsibilities and requirements in addition to the following:

• Assist in training stage I Café Team Members on tasks including
• Work dinners at BML and at the 6th Alley for the Supper Club
• 2 months previous guest service experience
• 2 months previous cash-handling experience
• Complete “Train the Trainer” internal F&B training session
• Successful demonstration of all additional Stage II responsibilities

Café Team Member III: Starting Pay: $21.00 per hour

Fulfills all stage I-II responsibilities and requirements in addition to the following:

• Be trained to perform the closing duties of the café such as cash drops
• Use supervisor access in POS system to issue refunds, process comps, and help troubleshoot errors
• Help train stage I and stage II Café Team Members
• Cross training in other F&B locations
• 3 months previous guest service experience
• 3 months previous cash-handling experience
• TIPS certification
• Complete “Empowerment Training” internal F&B training session which includes: enforcing F&B Policy, leadership, positive work environment