Field Device Specialist - MISSISSIPPI
Fully Remote Jackson, Mississippi, MS
Job Type

IronRod Health is a specialized cardiac device service provider, purpose-built for this new environment. We manage and integrate all aspects of device service, including patient education, in-clinic device checks, emergency service, remote monitoring, clinical reporting, billing and more. Our unique, local service model drives better care, greater efficiency and superior financial results for cardiology and EP practices, surgery centers, hospitals and device manufacturers nationwide.

We are looking for great people to join our fast-growing national service network. We believe that top-notch clinical service is the key to delivering great results and building a great career. If you think you have what it takes, we want to hear from you!

Cardiac Rhythm Management (CRM) Field Device Specialist Responsibilities:

  • Perform Pacemaker & ICD interrogations to Sorin/Microport patients
  • Provide Pacemaker & ICD implant support within area of geographic responsibilities
  • Troubleshoot critical device issues and take immediate steps towards resolution
  • Provide technical and administrative support when required for European devices, programmer and training will be provided
  • Educate and assist clinics with the management of remote device checks, alerts and patient enrollment
  • Complete equipment requests utilizing Microport website
  • Maintain comprehensive product and technical knowledge of all Sorin/Microport bradycardia and tachycardia products
  • Competency in all aspects of Pacemaker and ICD implant and follow-up
  • Provide on-call coverage 24 hours per day and up to 7 days a week including weekend call on a rotating schedule, based on territory
  • Required to travel and provide support anywhere within the territory with cross-over coverage during emergencies when necessary
  • Must have/obtain Certified Cardiac Device Specialist (CCDS) Certification; candidates that are not certified must obtain certification within two years of hire date
  • All other duties as assigned

Travel/Availability requirements:

  • Provide 24-hour, 7 day a week on-call territory coverage (including holidays, weekends, evenings)
  • Available/willing to work/travel weekends and evenings
  • Ability to travel outside of assigned territory as needed
  • Must be able to drive approximately 80% of the time within assigned territory
  • Must be available to travel out of the assigned territory (expected to be less than 20%)
  • Must have a valid driver license and current vehicle insurance policy
  • Must obey all traffic laws


Preferred Qualifications:

  • Bachelor’s degree in Nursing, Physiology, Biology or Bioengineering
  • Master’s degree
  • Minimum of three years of experience analyzing and reprogramming cardiac pacemaker and AICD’s or current Cardiac Device Technology Certificate from a recognized device training school
  • Pacemaker/ICD implantation and/or follow up experience
  • Professional appearance and demeanor
  • Excellent communication skills and the ability to work with all levels of the company
  • CRAT certification
  • CCT certification
  • Demonstrated critical thinking ability to resolve problems and carry out instruction
  • Ability to effectively collaborate with physicians regarding device status and accurately document device analysis

What we offer:

Competitive pay, ongoing training opportunities and career advancement potential.