Case Manager, Detained Adult Program (National Qualified Representation Program)

Who We Are

The Capital Area Immigrants’ Rights (CAIR) Coalition is the only non-profit organization in the Washington, D.C. area focused exclusively on providing legal assistance to adult and child immigrants detained by the government in the Capital Region.   


Role Description 

The DC  Based Case Manager works in partnership with CAIR Coalition attorneys to safeguard the rights and dignity of all detained immigrants & those at the highest risk for detention in the DMV area. The DC Based DAP Case Manager will provide critical case management for clients of the National Qualified Representation Program (NQRP), who have mental health diagnoses or other indicia of incompetency, as well as case management support for individuals working with our other DC based teams. This position engages with clients to advocate for their non-legal needs, with a specific focus on ensuring clients’ releases from detention are safely executed. The NQRP Case Manager reports to the DAP Social Services Coordinator with occasional collaborative supervision from the NQRP Managing Attorney. The case manager serves three primary functions: 

Case management:

Coordinates and implements post-release plans for clients, build on clients existing resources, strengths, and autonomy to help them with their self-identified goals 

Community advocacy:

Builds relationships with myriad community partners including volunteer networks and community organizers; liaise with detention center staff and volunteers; 

Program coordination:

Coordinates psychological evaluations for NQRP clients in collaboration with the DAP Social Services Coordinator and other social services staff to handle the stakeholder relationships with the evaluators.  


General Duties and Responsibilities [1]  

  • Assist CAIR Coalition attorneys in anticipating client needs upon release and incorporate appropriate resources into a post-release plan that is submitted to the court; 
  • Create and maintain relationships with social service providers in the Washington D.C. metropolitan area who can assist with housing, social services, mental health services, and substance abuse counseling for immigrants recently released from detention; 
  • Support 20-75  people in detention and post release per year;. 
  • Facilitate clients’ release from detention centers and implement the post-release plan; 
  • Maintain and update online social service database, and support the DAP Social Services Coordinator in managing social service grants; 
  • Coordinate psychological and medical evaluations for clients; 
  • Support legal staff in resolving their detained clients’ social service needs; 
  • Communicates coverage needs to team; 
  • Works with volunteers in appropriate programming; 
  • Enter all client-related notes into case management systems and maintain confidentiality; 
  • Collaborate with social service professionals on other CAIR Coalition teams to assist in the development of the social work program; 
  • Collaborate with other program staff during times of ebb and flow in varying programs;  
  • Periodically provide in-court advocacy for clients alongside legal advocates, by explaining Post-Release Plans and other social-service aspects relevant to the client’s legal case;. 
  • Actively participate in the design and growth of the social services program through the creation of best practices, feedback solicitation, and staff development 

 [1] This list is illustrative and not intended to be a complete classification of all job functions or tasks.  


Our Work Environment

CAIR Coalition’s Detained Adult Program is a highly collaborative work environment. Each team lead works directly with a focused team, but all colleagues are interconnected through, for example, case workshopping or staff-run committees such as Equity and Inclusion Committee.    

DAP staff has been a source of expertise in the highly complex and ever-changing immigration system. They have persisted through administration changes, policy shifts, and attacks on the rights and freedoms of immigrants through project-focused cohorts that arise to address challenges or to brainstorm and implement affirmative strategies.    

We center impacted people in our advocacy and media.  We embrace the movement in our work while also staying focused on the practicalities we trained for, as well as where we are most useful in this movement.  We grow our reach and skill set when resources permit and there is passion. We do not limit our push or dreams for this world based on the limits we know but try to imagine how to navigate around them.    

We value our brain trust and are constantly finding ways to ensure that we maintain and grow, in ways that acknowledge those with expertise but also sets up new advocates for success.    

What Else You Should Know:  

Position Type 

Full-time non-exempt

Supervisory Responsibility  

Depending on the needs of the program, the Case Manager may be responsible for supervising seasonal interns.

Reports To 

Social Services Coordinator


Applications will be reviewed on a rolling basis. 

Tentative Start Date: August 2022

Only those selected for an interview will be contacted.


The annual salary range is between 50,000-$61,500, commensurate with experience per CAIR Coalition’s salary scale model.  


Washington, DC



All CAIR Coalition staff, interns, and volunteers are working remotely. However, due to the duties and responsibilities of the Case Manager position, this staff member may be required to live within 30 miles of their assigned primary office to complete in-person tasks as determined by program needs. Staff have the option to work from the office following a hybrid model, as long as they are in compliance with CAIR Coalition’s COVID-19 policies.  

Candidates should be prepared to accompany clients to USCIS or ICE appointments as needed and assist clients in attending medical and social services appointments as it relates to the legal case. Candidates should also be prepared to provide in person services as part of executing safe releases from detention. 

COVID-19 Vaccination:  

All employees are required to be fully vaccinated and boosted against COVID-19. To be fully vaccinated means having completed the full dosages required for the type of vaccine obtained as designated by the CDC. If boosters are subsequently recommended by the Centers of Disease Control and Prevention (CDC) then employees will be required to receive the booster within thirty (30) days of their eligibility to access the boosters. 


CAIR coalition’s benefits package includes:  

  • Free gym access located in Washington, D.C.; 
  • Flexible working hours after successful completion of trainings and with approval of supervisor; 
  • Pre-tax commuter benefits for those living in the DMV; 
  • Subsidized health, dental insurance, and vision subsidized health, dental insurance, and vision insurance (CAIR Coalition pays a very high rate of the insurance package, for which we can provide additional information);  
  • An annual data reimbursement of $240 
  • life insurance valued at $50,000, as well as long and short term disability;  
  • the option to set up a Flexible Spending Account; and  
  • the option to set up a 403(b) account (the equivalent of a 401(k) account for non-profits) which the organization has the option, for all employees on an annual basis, to match at a certain percentage after one year of continuous employment. 

Paid time off includes:  

  • 23 personal days per calendar year 
  • Up to 20 days of sick time per calendar year 
  • 7 hours of volunteer time 
  • Federal holidays 
  • Winter break closure 
  • 12 weeks of parental leave  

How to Apply:  

Submit your resume, a cover letter that explains your interest in this role, and a writing sample with your Paylocity application. 

 At CAIR Coalition we recognize that professional experience and skillsets translate in a myriad of ways. If your experience is closely adjacent to what is listed in the job description, please still consider applying.

EEO Statement 

Capital Area Immigrants’ Rights (CAIR) Coalition is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates.  CAIR Coalition prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. CAIR Coalition conforms to the spirit as well as to the letter of all applicable laws and regulations. 

Anti-Racism Statement: 


Qualifications Required: 

  • Bachelor’s degree or equivalent combination of education and experience, preference for a degree in social work, counseling or related field; 
  • Demonstrated interest in immigrants’ rights and assisting clients with mental health diagnoses; 
  • Ability to build and maintain relationships with stakeholders; 
  • Ability to multi-task, work in a fast-paced environment, and triage client emergencies; 
  • Ability to work well independently with limited supervision; 
  • Availability to work occasional weekend/evening hours to accommodate client release needs. 
  • Proficiency in Spanish and valid driver’s license; 
  • Preferred: Proficiency in Microsoft Sharepoint and Salesforce; knowledge of immigration system; and knowledge of local community organizations and resources. 
Salary Description
$50,000-$61,500 commensurate with experience