The Resident Assistant is a collaborative supporter for the Single Parent family or the Homeless High School Program. Responsible for protective oversight and leadership in assisting clients with all needs while establishing and maintaining an environment that is consistent with the agency core values and Christ centered services.
Provide consistent care, advocacy, and support to clients for assigned shifts, working within the team and independently.
Interact effectively with partnering agencies to coordinate services, identify, and document services offered and/or provided, and participate in problem solving to benefit client.
Supervise and provide structure, guidance, and oversight for clients at all times within the program.
Conduct intake process as needed and assess individual needs.
Assist and ensure the completion and updating of a personal possession inventory on all clients at the time of admission and time of discharge.
Create proper client files, maintain general administrative duties, and respond to inquiries in a professional manner. Complete all necessary records, forms, logs, in a timely manner with minimal direction.
Track client work schedules, medication(s) and schedules, and compliance with program rules.
Teach pro-social communication skills; daily living skills; anger management skills; conflict resolution skills; and decision making skills. Provide verbal feedback to clients regarding skill growth and independent living skills.
Help plan, organize and implement daily/weekly activities for clients.
Provide any necessary transportation to clients; school, appointments, jobs, etc.
Assist with issues that arise, including and not limited to risk management and quality improvement activities related to client treatment and the daily living environment.
Report incidents, neighborhood concerns, and client concerns.
Provide a safe, healthy, and efficient environment. Report problems to maintenance as necessary.
Monitor clients and their activities to ensure the safety of clients and staff.
Provide crisis intervention as needed, including determining when it is necessary to involve other staff, administration, and/or authorities.
Participate in scheduled supervisory meetings, as well as staff meetings as assigned.
Keep possession of assigned keys at all times.
Perform other duties as negotiated to assist in meeting agency goals and objectives.
Serve as on-call in their designated area.
GED or High School Diploma.
Pursue Continuing Education or In-Service Training.
Must be at least age 21.
Preferably 1 to 2 years of experience working with adolescents or in a human service field.
Presbyterian Children’s Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients’ strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God.