This position is located in Evanston, Illinois.
The Learning Development Manager is skilled at developing and delivering training curricula and facilitating learning with diverse audiences under the leadership of the Equity Institute Director. The Manager will work closely with the Director in program design and planning, including developing intersectional equity trainings for the public and organizational clients, with an emphasis on racial equity, and representing the organization with diverse community audiences and partners in a manner that positions the organization as a regional leader on equity training and consultation.
The manager is responsible for ensuring overall organizational goals and objectives, as they relate to the Equity Institute program, are met by exercising discretion in implementation decisions, and providing recommendations on the scope of goals for the program. The manager is a motivated self-starter who embraces the opportunity to build innovative, best-practice programming, acts as a catalyst for change, and influences others to translate vision into action.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Curriculum Development and Facilitation (50%)
- Manages key aspects of the Equity Institute programming with an emphasis on training and curriculum development and workshop facilitation.
- Collaborates with Institute Director in cultivating and developing training proposals for organizational clients.
- Coordinates the implementation of a comprehensive learning program evaluation plan, data collection, and reporting, according to Equity Institute program model and goals.
- Oversees recruitment, assignment, and support of facilitation consultants and interns.
- Plays a key role in guiding the organization towards a consistent and sophisticated integration of equity including but not limited to developing content for learning opportunities for YWCA staff.
- Manages essential aspects of content development for annual community education events such as the YWCA Equity Summit, including identifying speakers and workshop presenters and informing appropriate evaluation methods.
Community Outreach and Education (35%)
- Actively initiates community partnerships and represents the YWCA at coalitions, community meetings, and critical decision-making or networking tables to ensure YWCA is identified as a visible and substantive leader on issues of racial equity training and organizational consultation.
- Fosters positive relationships with a diverse community of residents, community and civic leaders, volunteers, and funders.
- Develops, motivates, and maintains a highly functioning team that demonstrates positive morale and adheres to high standards of service delivery.
- Hires a diverse staff in accordance with agency policies and procedures and submits timely, accurate, and completed hiring paperwork.
- Ensures new hires are on-boarded in accordance with agency policies and procedures including, but not limited to, developing, reviewing, and submitting new-hire work plans for those working 20 hours or more per week, and training on agency operations, policies, procedures, and job responsibilities.
- Oversees the workflow and productivity of staff including, but not limited to, maintaining accurate work schedules, reviewing and approving timesheets and activity reports in a timely manner, setting and regularly reviewing professional goals, expectations, and accomplishments.
- Develops staff capacity and morale by providing regular supervision and effective coaching including but not limited to meeting individually with staff working 20 hours or more a week at least twice a month and providing consistent and timely feedback to those working less than 20 hours a week as determined by performance needs, recognizing and recording staff accomplishments and disciplinary issues, ensuring all staff who are regularly scheduled to work 20 or more hours a week receive a timely annual appraisal within 2 months of their anniversary date.
- Stays current with agency technology and its proper usage including, but not limited to, taking the initiative to seek out personal training opportunities, training direct reports on proper usage, and ensuring staff maximize their efficiency with the use of available technology.
- Acts as primary liaison between department leadership and direct reports and ensures timely, thorough, and effective organizational communication so staff feels informed and aware of organizational policies, practices, and procedures, and growth. Effectively advocates for staff by regularly soliciting staff input and representing staff needs and interest to agency leadership.
- Ensures all staff understand and adhere to all policies in the Employee Handbook.
ADDITIONAL DUTIES (5%)
- Contributes to grant proposals or reporting upon request.
- Attends staff meetings or trainings, management and other committee meetings, and contributes to the overall strategic growth of the organization.
- Pursues professional development.
- Understands and adheres to all YWCA Evanston/North Shore procedures and policies as well as YWCA Employee Handbook.
- Performs other duties as assigned by management.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Education: Bachelor’s Degree in education, communications, training and development or the equivalent level of education in communication, public speaking or training and development.
Experience and/or Training:
- At least four years of designing curricula and delivering community-based trainings on intersectional equity issues with an emphasis on racial equity.
- Valid Illinois driver’s license and automobile insurance.
- YWCA requires that all employees be fully vaccinated for COVID-19 and submit proof of vaccination to Human Resources unless a request for a medical or religious accommodation is granted.
- Reliable access to personal transportation to conduct business
- Intermediate proficiency in Microsoft Office Suite with advanced proficiency in PowerPoint
- Intermedia proficiency in online meeting and training platforms like Zoom
Education: Master’s in education, communications, training and development or the equivalent level of education in communication, public speaking, or training and development required.
Experience and/or Training: Supervisory experience
Technology/Equipment: Advanced proficiency in online training platforms like Zoom
PHYSICAL AND MENTAL DEMANDS
Intermittent (less than 15%), Occasional (15-45%), Frequent (50-75%), and Continuous (over 75%).
- Frequent nights and/or weekends required for events or meetings
- Frequent local and intermittent statewide travel required
- Tolerance of prolonged and continuous stationary periods at a desk/computer
- Occasionally required to stand, walk, climb stairs, reach with hands and arms, and reach above shoulders
- Occasionally required to push, pull, lift and/or move up to 10 pounds
- Must be able to move about the facility
- Must be able to operate controls for computers and other equipment
The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
- Employee may be required to share office space or work in a cubicle environment
- Employee may be required to work from home
- Employee will frequently have meetings or work in other buildings
The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.