Residential Manager
Job Type

To manage and ensure the efficient and effective day to day operations of assigned residential program(s), while promoting each person's “power of potential.” To ensure staff assist the people AIM serves to achieve their personal goals while promoting independence and self-confidence. To support, mentor, and supervise Direct Support Professionals in assigned programs. To ensure documentation is completed and service provisions have been met.


Essential Functions:

  • Manage the      day-to-day operations of the assigned Residential program, supervise,      evaluate, train, and mentor assigned employees.
  • Participate      in the screening and hiring process for assigned program.
  • Train staff      in program and person-specific duties and needs, and review all medical      guidelines, reshab plans, and behavioral plans with staff, afforded an      opportunity to talk to the Health Coordinator, QIDP, or Behaviorist to      fulfill the training.
  • Implement, and      ensure staff's implementation and documentation of each person’s total      plan of support. 
  • Monitor/implement      legal compliance measures including required audits, drills and meetings.
  • Provide hands      on support and care.
  • Perform,      assist, ensure staff's performance of daily functions including, meal      preparation, laundry, and housekeeping duties.
  • Perform      medical/health related functions adhering to AMAP Policy.
  • Maintain all      records, ensuring filing, accuracy, compliance, and updating as needed.
  • Ensure      necessary/needed supplies, inventories. 
  • Operate      agency vehicles in compliance with agency policies/procedures, and traffic      laws, assuring documenting vehicle maintenance/condition. To provide      for/assure the appropriate use/care of individual/agency equipment. 
  • Be      responsible for people’s funds/ledgers, petty cash.
  • Ensure personal      needs and wants are met.
  • Provide a      safe work environment including compliance with all safety      policies/procedures and regulations. 
  • Evaluate,      implement, monitor and take      corrective action regarding safety.
  • Assign and      maintain staff schedules. Cover      vacation and call-ins. Maintain      appropriate staffing patterns to ensure individual and staff safety. Monitor time off requests and call-ins,      and address as appropriate.
  • Keep your schedule      flexible to ensure contact and observation of all staff while on duty,      ensuring consistency in supports and services.

Other duties:

  • Participate      as an active member of the service team; assisting in the development of a      person's individualized program plan.
  • On-Call duty      as scheduled.
  • Committee      membership as assigned.
  • Any and all      other duties requested by supervisor.



  • High School      diploma\GED.
  • [3] Years      experience working in the field of ID/DD, or related field. 
  • [1] Year      Managerial experience required. 
  • Willingness      to maintain a 40 hour / week flexible schedule, including multiple shifts      and days of the week. 

· CPR/First Aid Certification.

· AMAP Certification.

· SCIP Certification.

· Program Specific Training.

· Valid NYS Drivers License acceptable to Agency insurance standards (Current/ Valid Insurance card if using own vehicle).

· Ability to work independently, organizational skills, reliable decision making with demonstrated critical thinking skills.

· Adherence to Agency attendance policy. 

Physical/Cognitive Requirements:

  • Lifting -      individuals/Items of various weights (minimum of 50 pounds).
  • Bending/Reaching/Pushing/Pulling
  • SCIP      techniques certified.
  • Effective      verbal and written communication skills
  • Reading/Math      skills to perform job duties (Dr's orders, prepare recipe, program      documentation, keep ledgers etc.)
  • Demonstrated      interest/ability to facilitate the personal outcomes of

individuals receiving services.

  • Use of computer for extended      periods of time.
  • Ability to remain calm in      stressful or demanding situations.
  • Ability to      maintain confidentiality.
  • Exposure to      household and other cleaning supplies, chemicals.
Salary Description