General Manager
WFH Flexible Overland Park, KS Heartland Business Systems
Job Type
Full-time
Description

Position Summary:

The General Manager is responsible for the profitability and growth of assigned region(s) and customer retention. To achieve this, one must effectively lead sales personnel, have a strong knowledge of the market, and an in-depth understanding of all sales departments' financial data. The General Manager is also expected to meet established sales goals for one's personal sales contributions to the team.


Roles and Responsibilities/ Essential Functions:

  • Align and execute against established goals and metrics for the sales and engineering team within in assigned region.
  • Plan, develop and implement revenue growth strategies, under established framework, in assigned region. This may include the use of corporate and local resources to grow revenue.
  • Help maintain, and further drive engagement and alignment with vendors, in assigned region.
  • Identify acquisition and merger opportunities. Communicate these opportunities to the appropriate internal leader.
  • Ensure compliance of company operational procedures, policies, and standards (includes, but not limited to, expense control, professional conduct, performance metrics, etc.).
  • Responsible for assigned regions' P&L, to include a quarterly review of the regions scorecard.
  • Evaluate direct reports within assigned region and provide input into the evaluation of extended team members (for example, engineering, project managers, etc.).
  • Be a good steward of the HBS brand and represent the organization well at public events, as required
  • Recruitment of sales talent to help foster, grow, and maintain a team culture.
  • Align and execute against established goals and metrics for the sales and engineering team within your assigned region.
  • Plan, develop, and implement revenue growth strategies that follow Heartland’s prescribed target customer profile in your region while achieving gross profit goals
  • Help maintain and drive engagement that aligns with our corporate vendor strategy. Local market offerings may have some unique characteristics.
  • Identify acquisition and merger opportunities. Communicate these opportunities to the CEO/and or VP of Sales.
  • Ensure compliance of company operational procedures, policies, and standards (includes, but not limited to, expense control, professional conduct, performance metrics, etc.).


Requirements

Competencies

  • Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
  • Adaptability – Ability to adapt to change in the workplace.
  • Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Coaching and Development – ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
  • Conflict Resolution – Ability to deal with others in an antagonistic situation.
  • Decision Making – Ability to make critical decisions while following company procedures.
  • Delegating Responsibility – Ability to allocate authority and/or task responsibility to appropriate people.
  • Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
  • Innovative – ability to look beyond the standard solutions
  • Leadership – Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
  • Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
  • Relationship Building – Ability to effectively build relationships with customers and co-workers.
  • Resource Management – Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
  • Strategic Planning – ability to develop a vision for the future and create a culture in which the long range goals can be achieved
  • Time Management – Ability to utilize the available time to organize and complete work within given deadlines


Required Experience:

  • 5+ years of experience in demonstrated success with the integration of Sales and Engineering teams
  • 10+ years of experience in IT Industry
  • 2+ year of experience in a management position
  • Proven track record of meeting goals and objective in previous sales roles


Preferred Experience:

  • 5+ years working in assigned market
  • 2+ years experience in strategic planning for MSP or VAR

Required Skills, Education and/ or Certifications required:

  • Bachelor’s Degree (four year college or university)
  • Computer Skills: Proficient skills, knowledge, and abilities with Microsoft Excel, PowerPoint and CRM systems

Preferred Skills, Education and/ or Certifications required:

  • Manufacturer’s or Industry Technical or Sales Certifications
  • Experience developing sales and marketing strategy for VAR or MSP
  • Excellent networking and recruiting skills

Equal Opportunity Employer - Disabled/Vets


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