System Analyst
Fully Remote Build
Job Type

About the Role 

New Classrooms is seeking a System Analyst (SA) to help design the products and services which power our Teach to One personalized education program. The System Analyst will work to understand organizational needs in order to help establish and improve the algorithms that drive how students progress through their personalized curriculum and improve the platforms that students and teachers utilize to experience Teach to One.

The System Analyst will interact at a senior level across departments turning solution ideas into clearly documented product and service designs, and collaborate with engineers and QA to develop technical documentation of those products. This role represents a tremendous opportunity to have both strategic and tactical impact on some of New Classrooms’ most important assets.

What you Would Do 

  • Design products and services to advance Teach to One in the areas of scheduling students, managing student curriculums, creating and delivering assessments, measuring student success, and delivering program information to students and teachers via a web portal
  • Author system requirements based on an understanding of business requirements elicited from cross-functional teams
  • Collaborate with engineers to write and own technical documentation for the products and services supporting Teach to One
  • Conduct root cause analysis in collaboration with stakeholders across several functions
  • Collaborate with Product Management to prioritize and manage feature development and bug resolution
  • Contribute to product backlog prioritization with input from cross-functional teams
  • Collaborate with our implementation team to develop new or modified product/service designs that can support more efficient internal operations
  • Partner with other team members to provide a holistic, quality experience for students, teachers, and New Classrooms stakeholders
  • Support continuous improvement efforts of the products/services supporting Teach to One and the software development process at New Classrooms

Key Competencies of the Role  

  • Operates Effectively - to be successful in this role, you will need excellent time management skills and the ability to manage and prioritize a substantial workload during peak times
  • Team Player - in driving and managing the documentation of cross-departmental requirements/inputs you’ll need to thrive in a highly collaborative team environment
  • Conceptual ability - you’ll need to comprehend and adjust very complex systems, achieving simplicity when applicable or desirable 
  • Verbal + Written Communication: You’ll be working with lots of people in the organization and need strong interpersonal skills as the way you communicate with these people will need to vary based on their needs and level of understanding of the work that you do. You’ll need excellent written and verbal communication, including technical writing skills, to effectively collaborate with technical and non-technical teams
  • Information sharing: In order to build resilience and responsiveness in the organization, you’ll need to be open and honest about challenges, as well as the actions required to address unexpected developments. You’ll need strong analytical skills, including the ability to collect, organize, and disseminate significant amounts of information with accuracy and extraordinary attention to detail

What We are Looking For 

  • Some or all of the following:
    • Experience in functional and technical design and requirements analysis
    • Experience with data-centric algorithms and/or rule based systems
    • Experience in UX design
    • Advanced skills in Excel or Google Sheets and SQL
    • An understanding of agile software development
    • Proficiency with Atlassian Suite (Jira and Confluence)
  • Demonstrated ability to work in a team environment while balancing the needs of cross-functional teams
  • Self-starter that is comfortable taking on responsibility and dealing with ambiguity
  • Confidence and poise to plan and lead requirements gathering sessions with New Classrooms’ employees representing various stakeholders in the education space (e.g., districts, teachers, students)
  • Ability to collaborate with software and automation engineers on a daily basis to guide the development of software that meets the needs of the program

Role Classification and Benefits

This role is remote, full-time, with a salary range of $95,000-130,000, and includes benefits such as rich medical, dental, and vision insurance, 37 paid days off per year (prorated for the period in which you work), paid parental leave, a professional development budget of $375 annually and a quarterly cell phone subsidy.

Commitment to Diversity

At New Classrooms we are committed to diversity, equity and inclusion. We strive to create and inspire better ways to give every student an educational foundation for lifelong success. In order to fully realize this mission we are dedicated to building a diverse pool of candidates including those from underrepresented backgrounds, and resolute in building an inclusive culture that supports and celebrates the diverse voices and perspectives of our employees. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.

Salary Description