Sr. Product Manager
Remote Worker - N/A
Job Type
Full-time
Description

PICKUP® is the enterprise-grade, last mile delivery service and one of the nation’s fastest growing on-demand logistics providers. Our team features trust-verified PICKUP Delivery Professionals delivering big & heavy items (including assembly) - from household essentials to furniture and mattresses - in as little as one hour. PICKUP has partnered with leading retailers and commercial businesses to transform their omni-channel delivery experience with solutions such as Contactless Buy Online Deliver From Store (BODFS). Our intelligent platform and success teams enable PICKUP Good Guys to consistently provide exceptional customer experiences. We currently operate in over 70 service markets with aggressive expansion plans. We are a customer-obsessed culture of creative problem-solvers. If this sounds like you, join our mission to build the best last mile in the nation.


What You'll Do:

  • Work cross-functionally to guide products from conception to launch by translating business requirements into products and services.
  • Craft a roadmap for your areas of ownership. Use data and necessary insights to rally the organization around that plan and define the strategy to deliver on the vision.
  • Obsessed with customers and their problems, working diligently to innovate on their behalf.
  • A master collaborator with an innate ability to make things happen, never hesitant to roll up your sleeves and get to work.
  • Deliver results in an environment of ambiguity.
  • Demonstrate attention to detail, collaborating with the engineering and business teams to make sure product requirements are translated flawlessly into great products.
  • Own the product lifecycle for your areas: deliver features, learn from user adoption metrics and feedback, and effectively communicate broadly product strategy, tactics, and operations.??
Requirements
  • 5-7 years of experience as a product lead or cross-functional contributor for core platform products and back-end systems.
  • 5-7 years of experience with end-to-end product delivery and collaboration with end users, product and design leads, analysts, and engineering teams.
  • Experience working with highly technical teams and writing technical user stories.
  • Demonstrated ability to engage and influence engineering, product, and business leaders.
  • Demonstrated focus on customer value and a deep commitment to creating products that deliver delightful user experiences.?
  • Proven experience shipping complex features in consumer or commercial products.
  • Obsessed with customers and their problems, working diligently to innovate on their behalf.
  • A master collaborator with an innate ability to make things happen, never hesitant to roll up your sleeves and get to work.
  • Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and make data-driven decisions.


Bonus Points If You:

  • Have experience working on supply chain / logistics products.
  • Have experience working on ecommerce products and experiences.
  • Can simultaneously improve existing user experiences while leading efforts to overhaul in the background.
  • Track record of delivering business and technology results for complex, cross-functional initiatives while managing multiple competing priorities
  • Can craft a coherent product vision, multi-year strategy, and 30-60-90 roadmap that your team and the business rallies behind.
  • Have a strong analytical mindset and know how to incorporate data into your decision-making process.
  • Desire a role where you want your voice to be heard and can clearly recognize the impact you have on the growth of the company.


EEO Statement

PICKUP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. PICKUP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.