KesherKC Community Resource Coordinator
Kansas City, MO KesherKC
Job Type

Jewish Family Services is looking for a human-centered, solution-oriented individual who loves making the world a better place by helping people. Our KesherKC program employs an innovative approach to providing coordinated services across social work, medical, financial, and food pantry services to support individuals and families. The right individual for this position wants to help meet the immediate needs of clients, improve their financial security, and support their overall wellness. The Community Resource Coordinator is primarily based in our Brookside pantry, with some time out in the community as part of the mobile pantry team conducting needs assessments and referrals. 

Jewish Family Services of Greater Kansas (JFS) has supported and strengthened lives throughout Greater Kansas City for over 120 years. We have been nimble and innovative, anticipating and responding to our region's needs, providing essential human services for people facing challenges in everyday life or times of crisis - regardless of faith, age, culture, or lifestyle. JFS proudly serves more than 10,000 every year in programs ranging from our KesherKC food pantry to mental health programs to services specific to older adults. JFS was founded on the Jewish value of Tikkun Olam, repairing the world, one person, one family at a time.


Essential Duties:

  • Implement innovative best practices to  support low-income clients in improving their financial lives and overall wellness
  • Work directly with clients on  intake, assessment, case management, spending plans, goal setting, problem  solving, and providing appropriate referrals to service providers internally and externally to assist with goals. These services are provided in-person at  both agency locations, and at various community partner sites
  • Implement client-centered,  trauma-informed interventions with clients
  • This position will work with community partners to schedule  mobile community food distribution dates and fairs, providing off-site  services at partner locations 
  • Coordinate  and partner with allied agency programs and resources 
  • Document all participant  services in accordance with agency procedure and policy
  • Record client  interactions and documentation into all appropriate databases in a timely  manner

Education, Knowledge, and Experience:

  • Bachelor’s or Master’s Degree in Social Work or other relevant  discipline
  • Experience with best practices in  support of low-income families
  • Proven strong engagement,  assessment, problem-solving, motivational, collaborative, and planning skills
  • Knowledge of and experience with  community resources, income support
  • Computer skills including MS  Office, internet browsers, testing programs, Outlook, and the ability to utilize  electronic client database 

Requirements Include: 

  • Computer skills including MS Office, internet browsers, testing programs, Outlook, and the ability to utilize electronic client database
  • Able to work independently and confidentially
  • Highly organized
  • Strong time management skills
  • Able to work comfortably and effectively with a wide range of  staff and client populations
  • Demonstrate flexibility to adapt to an ever-changing environment
  • Possess effective communication skills
  • Professional phone and email etiquette
  • Ability to confidently and comfortably multi-task 

Key Competencies:

  • Promote and enable warm, supportive, collaborative  relationships with clients accessing services 
  • Able to manage time efficiently and effectively 
  • Implement client-centered, trauma-informed, stage-based interventions with families
  • Actively coordinate and collaborate with allied agency programs and services
  • Connect and partner with other relevant community organizations and resources 
  • Adaptable to sometimes rapidly changing circumstances
  • Teamwork and collaboration
  • Cheerful approachable personality
  • Provide a professional presence 
  • Utilize effective, independent judgment and problem-solving 

Environmental/Physical Requirements: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully:

  • Able to comply with JFS mandatory Covid vaccination policy in accordance with federal ADA guidelines
  • Frequently required to sit, stand, talk, and hear
  • Able to arrive on time for a full day of work
  • Able to lift and move packages, equipment, supplies, files, etc.,  of up to 40 pounds
  • Able to stoop, bend down to the floor, or reach up above the head  to access various parts of the building or equipment 
  • Able to effectively use office equipment (including but not  limited to computer, phone, and printer/copier/fax machine) to fulfill essential functions of the position
  • Able to easily walk up and down stairs
  • Able to tolerate moderate noise in the office from computer,  phone, printer, voices, and lights

Guiding Principles:  JFS is guided by five principles that inform how we engage with each other and the community we serve. The right candidate will be in alignment with these values: 

1. B’Yachad - Stronger Together: We are stronger as an agency and a community when we think, work, and serve together. 

2. Being Human-Centered: We put the human experience and perspective at the center of our thinking, programming, services, and interactions. 

3. Collaboration: We actively seek partnering opportunities within JFS and throughout our community 

4. Innovation & Entrepreneurship: We respond and continually adapt to ongoing needs and changes in the Greater Kansas City area. 

5. Open Communication: We communicate openly, honestly, and in a solution-oriented manner. 

EEO:  Jewish Family Services is an equal opportunity employer, committed to diversity and inclusion. Employment decisions are based on qualifications, merit, and organizational need. All applicants will be considered for employment with dignity and respect, free of all discrimination, including that which is based on race, color, religion, gender, language, national origin, ancestry, age, disability, marital status, sexual orientation, and gender identity or expression.