Dental Assistant/Dental Patient Service Representative
Dover, DE Dental Care Team
Job Type
Full-time
Description

 

WESTSIDE IS LOOKING FOR DENTAL ASSISTANTS!
$2,000 SIGNING BONUS!

JOIN THE TEAM THAT MAKES A DIFFERENCE! 


Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Dental Assistant acts as the dentist’s “third hand” at chair-side, sets up equipment, prepares the patient for treatment and keeps records, and also is responsible for the smooth administrative entry and exit of the dental patient, using the appropriate systems to verify and/or update patient demographic and insurance information, verify insurance eligibility and co-payments, collect and post co-payments, contact referrals to set up appointments, maintain the dental schedule and refer the patient to an Enrollment Specialist when appropriate.

WORKING AT WESTSIDE MEANS WORKING IN A PRIMARY CARE MEDICAL HOME.A Primary Care Medical Home is not a special building. It is a way to provide healthcare that puts the patient at the center of health care decision-making. As a community health center, Westside Family Healthcare provides care for everyone who walks through our doors, regardless of ability to pay, immigration or citizenship status, national origin, religion, race, ethnicity, gender identity, or sexual orientation. 


OUR MISSION: To improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay. 


OUR BENEFITS: Our benefit package includes medical insurance, dental insurance, vision insurance, life and disability insurance, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity.

CORE RESPONSIBILITIES

  1. Room and prep patients. Have proper instruments, materials and equipment set up for each particular procedure
  2. Record all patient information accurately and completely in electronic dental record system
  3. Review all post-operative instructions with patient following extraction and surgical procedures
  4. Take, develop and mount x-rays
  5. Maintain proper inventory of supplies
  6. Greet patients and register patients in accordance with standard operating procedures
  7. Schedule appointments 
  8. Assist in resolving any scheduling problems or rescheduling patients when needed
  9. Complete appointment reminder phone calls
  10. Answer telephone calls in professional manner and respond to the caller by providing correct information and/or taking the appropriate action(s)
Requirements

MINIMUM OBJECTIVE QUALIFICATIONS

  1. High school diploma or GED
  2. Basic life support certification
  3. X-ray certification
  4. Six months of experience using Microsoft Office software
  5. Six months of experience using electronic dental or medical record software