The Healthy Together Navigator is responsible for receiving, prioritizing and triaging clients’ service requests as well as monitoring and acting upon referral and case data across the entire Healthy Together network. The Healthy Together Navigator must be passionate about ensuring that clients’ needs are addressed. It is expected that the individual filling this role will follow processes and procedures and continue to look for better ways, working with the team, to achieve desired outcomes for clients. The Healthy Together Navigator is expected to continue to learn and support an ongoing stream of new products that will be rolled out as part of the Healthy Together Solution Suite.
*The Healthy Together Solution Suite, leveraging Unite Us technology, is a referral and solution platform to address community members who need social and physical assistance from Community Based and Clinical Organization partners.
Duties and Responsibilities
Other job duties