Agile Scrum Master

Company Overview:

Trellance is a leading provider of business analytics and technology consulting for credit unions, helping them meet the financial needs of today’s digital consumer. With a comprehensive suite of data science solutions, professional staffing and professional services, the Trellance team ensures credit unions increase efficiency, manage risk, and improve member experience. As credit unions’ tech partner, Trellance brings them to the next frontiers of fintech, filled with powerful tools such as artificial intelligence and machine learning.

Overall responsibility:  Lead and mentor product development teams through their development increments, as well as, non-Agile methodologies. Facilitate team discussions to promote transparency, inspection, and adaptation to move projects to completion. 


· Be a subject matter expert in agile practices (Scrum/Kanban) for product development teams and across the enterprise to ensure the team is successful.

· Provide team support using a servant leadership style whenever possible; and leading by example.

· Coordinate meetings necessary for Scrum or Kanban.

· Facilitate discussion, decision making, and conflict resolution.

· Guide the team in addressing their risks, impediments, and dependencies that may hinder project success. 

· Assess the maturity of the team and coach them to higher levels of maturity.

· Support the product owners in maintaining their backlogs.

· Work across departmental silos to address issues negatively affecting product delivery and project success.

· Measure team performance and product progress using appropriate tools and techniques.

· Assist with the integration of new tools such as Aha! and Jira.

Other duties are assigned 


Minimum Education/Experience:

Bachelor’s degree (BA or BS) from an accredited college or university plus a minimum of three (3) years of experience. Or High School Diploma or equivalent plus a minimum of eight (6) years of experience in the field.

Company / Industry Knowledge: Prior experience in banking, credit union, financial services industries, or data analytics is strongly preferred.

Other Experience:

  • Experience with tools like Atlassian Jira/Confluence, Aha!, TestRail, and Zendesk.
  • Demonstrated experience working with teams on multiple complex projects from design to delivery. 
  • Experience in diligently applying Agile principles, practices, and theory (User Stories, Story Pointing, Capacity planning,      Burndown Metrics, Retrospectives, Team agreements, Product Demos).
  • Scrum Master certification CSM, PSM, SSM or CSP certification required.