The Mobile Assessor position ensures coordination between multiple agencies to provide increased access, assessment and referrals to Philadelphia’s coordinated entry system known as CEA-BHRS. The Mobile Assessor will connect vulnerable individuals and *households with severe needs to homeless assistance services, social services, referrals to mainstream benefits through BenePhilly and housing. The incumbent will work with street outreach teams, Office of Supportive Housing and Department of Behavioral Health and Intellectual Disabilities Services to identify people in need of the CEA-BHRS housing assessments with the larger goal of connecting people to appropriate housing.
Hours: Part-time and Full-time
If Full-Time: 40 by week (Office hours on Monday and Friday from 9:00am-5:00pm and Street Outreach on Tuesday, Wednesday and Thursday from 10:00am-6:00pm)
* Household is defined as adults over 25 who identify as a unit, including unrelated or related couples, familial groups with no minor children and individuals or households with Pets.
DUTIES AND RESPONSIBILITIES:
- Work with street outreach teams to identify individuals and households with whom to complete the CEA-BHRS housing assessments prioritizing the By Name List (BNL) and/or Focus List.
- Conduct coordinated street outreach a minimum of twice a week with a focus on engagement and relationship building to target populations (focus list/BNL) in identified hot spots and zones.
- Respond to requests to conduct assessments from Office of Homeless Services, Dept. of Behavioral Health and Intellectual Disability Services, street outreach teams, or other designated parties and create a schedule to complete assessments.
- Complete CEA-BHRS prevention/diversion and/or housing assessments with households on the street, in shelters not funded by OHS or DBHIDS, or in locations where households experiencing homelessness gather (i.e. libraries, meal programs, engagement centers, etc.).
- Assist households with gathering necessary documentation for housing applications, which may include verifications of income, disability, and history of homelessness.
- Assist individuals and identified household with assistance in scheduling interviews, completing required paperwork or completing referrals to services to address possible barriers such as substance use and or mental health disabilities.
- Support households through the housing assessment and match processes by explaining next steps, assisting with scheduling interviews, etc.
- Provide information, guidance, advocacy and support to identified households through the housing assessment and match processes and create a plan outlining next steps and barriers that may impact progress.
- Enter demographic and assessment data into HMIS.
- Participate in required training, including trainings related to HMIS, assessments, and other designated trainings.
- Engage with other members of the CEA-BHRS system, including Homeless Services, DBH, and external partners, to assist with evaluation, feedback, and follow up requests.
- Provide client-level data to the Lead Agency for the Homeless Management Information System (HMIS), through direct entry into the HMIS system.
- Demonstrate a person-centered approach in working with households by respecting their self-determination and autonomy.
- Provide bi-weekly reports to Asst. Program Manager of the OCC of completed CEA-BHRS applications, placements or any additional strategic outcomes.
- Strongly adhere to Trauma Informed Care and Assertive Engagement principles
- Other duties as assigned.
APM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
- Valid Driver’s License
- HS Diploma or Equivalent with 3-4 years’ experience working with individuals with behavioral health disabilities and the ability to gain knowledge of Philadelphia homeless and housing system.
- Good computer skills
- Excellent interpersonal skills and ability to resolve crisis situations appropriately.
- Excellent listening skills, communication, collaboration, and teamwork.
BENEFITS (only for Full-time employees):
- Medical Insurance or $100/month medical insurance waiver reimbursement
- 403b retirement plan: 4% APM contribution PLUS 3% APM matching contribution
- 20 PTO Days
- 12 Paid Holidays
- Life Insurance
- Long and Short-term Disability