Avesta Housing is a nonprofit affordable housing provider with over 50 years of experience as a leader in affordable housing development and property management in southern Maine and New Hampshire. Our organization is headquartered in Portland, Maine and currently has 98 properties and 2,700 apartments in its portfolio. We have a mission to improve lives and strengthen communities by promoting and providing quality affordable homes for people in need. As a nonprofit organization, we care deeply about people – those who urgently need safe, affordable housing and those living in the homes we develop and manage. We care deeply about our employees who work hard to support them. When it comes to our staff, we strive to create strong teams, meaningful career growth, and outstanding work environments.
At Avesta, employees are the foundation of our success. As the Director of Human Resources, you play a lead role in fostering a high-performance, collaborative, respectful, diverse, and an inclusive culture in which employees feel supported, respected, and valued. You manage and support the HR Team, manage risk, and ensure compliance with employment laws and standards. You also are responsible for policies, procedures, and activities related to HR strategy, recruitment, hiring, onboarding, benefits enrollment, employee relations, and employee safety and health. Key competencies include experience with HR practices and regulations; excellent organizational, technical, interpersonal, and communication skills; and the ability to work in a fast-paced environment.
ESSENTIAL FUNCTIONS & REPRESENTATIVE RESPONSIBILITIES
Planning & Strategy
- Develop and manage HR Key Performance Indicators (KPIs).
- Work with departmental leads to support the Avesta mission, values, and goals.
- Formulate an HR vision, decide on a strategic HR direction, build plans to achieve goals, and execute.
- Use and communicate data/HR analytics to inform workforce planning and strategies.
- Coordinate employee surveys and related communications.
- Lead, manage, train, guide, evaluate, and support all members of the HR Team.
Recruitment, Hiring, Onboarding, and Offboarding
- Manage recruitment and hiring processes, benefits enrollment, onboarding, and offboarding.
- Implement strategies and methods that result in recruiting and retaining employees of all backgrounds.
- Coordinate performance review process including supervisor training and support.
Compliance and Administration
- Comply with applicable federal, state, and local laws, and internal HR policies and procedures.
- Administer policies related to employee rights and benefits such as Family Medical Leave Act (FMLA), Americans with Disability Act (ADA), Unemployment Insurance (UI), Workers’ Compensation, and workplace safety and health.
- Research, recommend, and administer comprehensive compensation program.
- Update job descriptions, HR policies, and the Employee Handbook.
- Investigate complaints related to harassment, bullying, and discrimination.
- Report on HR activities in both written and verbal form.
Employee Relations and Supervisory Support
- Assist employees to resolve issues, improve performance, and build positive employee and interdepartmental relations; be a trusted resource.
- Provide guidance, coordinate, and participate in activities related to disciplinary action.
- Prepare employee communications related to HR policies.
- Respond to employee questions regarding wages, time off, benefits, rights, and insurances.
Safety, Health, and Well-being
- Develop and oversee policies and procedures related to public health or other emergencies.
- Report to supervisor all reports or instances where employee health or safety is at risk, including any reported instances of harassment or bullying.
- Oversee safety awareness and training in compliance with OSHA standards.
- Identify actions to maintain a safe, comfortable, and healthy work environment.
- Oversee incident and accident reporting.
Culture and Team
- Be a role model for and develop practices that foster a culture of engagement, respect, and inclusiveness.
- Partner and collaborate with individuals and teams to solve problems.
- Support organizational diversity, equity, and inclusion efforts, including participating in shaping policies and practices that promote DE&I.
- Assist with employee engagement and recognition programs and activities, identify activities and resources that are critical to a positive culture and provide support for the well-being of employees.
- Participate in special projects and other duties that further the mission and culture of Avesta.
- Bachelor's degree in HR or related field and a minimum of 3 years supervisory experience
- Experience in most, if not all, HR practices including recruitment, benefits, and employment regulations
- Proficiency in basic office software and use of electronic recruiting platforms
- Strong interpersonal skills including tact, discretion, diplomacy, listening, and problem solving
- Excellent organizational and problem-solving skills, and attention to detail
- Ability to work successfully with a wide variety of people, departments, and circumstances
- Excellent written and verbal communication skills. Able to communicate in English
- Willingness to undergo a criminal background check
Benefits: Excellent benefit package including employer paid health, dental, vision, 401(k) with immediate vested match, flexible spending and dependent care accounts, life, long and short term disability, paid holidays, paid parental leave, and generous earned time. Excellent working environment.