Prevention and Early Intervention Resource Navigator
Monterey Park, CA Prevention and Early Intervention
Job Type

Position: Prevention and Early Intervention Resource Navigator

Location: Edmund D. Edelman Children’s Court, Monterey Park CA, Hybrid- flexible schedule, required in office/field based on organization needs.

Employment status: Full-time/non-exempt

Reports to: Prevention and Early Intervention Program Manager

Salary: $26.44/hour

Organization Overview

CASA of Los Angeles organizes the community to take action and advocate for children and families in LA County’s overburdened child welfare and juvenile justice systems. CASA of Los Angeles is on a path over the next five years to expand services to children in LA County’s child welfare system so that it provides services to a meaningful number of the 30,000 children in the dependency court system every year.

The Prevention and Early Intervention (PEI) program at CASA/LA aims to provide TAY/NMDs with more expedient linkage to needed supportive services, with the goal of reducing their risk of entering or re-entering any additional systems, such as juvenile justice, adult criminal justice, or homelessness. By building a more direct connection with older youth via staff interaction and direct services (peer support groups, trainings, etc.), the PEI program allows CASA/LA to provide more direct linkage even before a CASA is matched to a case. 

Position Overview

The PEI Resource Navigator reports to the PEI Program Manager and provides administrative and case management support to TAY/NMDs (12-21y/o) both entering and currently active within the CASA/LA program. PEI Resource Navigator supports the PEI Program to ensure the highest level of service linkage and efforts for each child/youth both prior and after appointment to a CASA. Each Resource Navigator will be assigned to a small team of advocacy to support active TAY/NMD cases in need of service linkage.

Duties and Responsibilities

Case File Oversight:

· Maintain compliance with CASA/LA policies and procedures and assist with administrative tasks related to PEI program, including documenting all service linkage efforts in ETO. 

· Assist advocacy team and CASA volunteers with PEI case-related data entry. 

· Actively participate in efforts to improve advocacy data quality and usability of ETO database. 

Referral and Waitlist Management

· Manage intake of potential referrals of TAY/NMD to the PEI Program.

· Manage waitlist of children/youth awaiting appointment to a CASA, including overseeing data quality of waitlist records and enrolling/dismissing cases per protocol. 

· Audit waitlist periodically to ensure all relevant cases have been assessed for direct service linkage as they await a CASA/LA

· Assist in the maintenance of program forms and tracking logs. 

· Communicate with appropriate court staff regarding CASA policies and procedures.

Youth Support and Advocacy

· Complete assessments for incoming TAY/NMD cases to identify areas of support needed. 

· Provide direct outreach to youth to identify areas of need for each case and link to appropriate services directly.

· Champion an approach to working with TAY/NMD and families that emphasizes relationships, collaboration, and the challenges of social injustices. 

· Model positivity and collaboration in working with CASA volunteers, staff, and community partners.

· When appropriate, submit reports to Court on services linked prior to closing TAY/NMD out of program. 

· Facilitate youth trainings or peer support groups on a recurring basis. 

· Facilitate CASA trainings on topics related to TAY/NMD population on a recurring basis.

· Represent CASA at meetings and presentations with community partners, as needed. 

Other Duties:

· Provide supervision, training, and coaching to PEI interns, as needed.  

· Exercise leadership, independent decision making and professional judgement in day-to-day problem solving with team members and CASA staff. 

· Attend and actively participate in one-on-one supervisory meetings, Prevention Committee meetings, and team group supervisory meetings, as needed.

· Travel required on an as-needed basis, including occasional evening and weekend work.

· Participate in a minimum of 12 hours of continuing education per year. 

· Other projects as assigned.

Required Qualifications

· Bachelor’s degree in the areas of human services, social work, psychology, or a related field.

· Experience in the field of child welfare and/or experience working with children/youth.

· Highly proficient in MS Office, and ability to work with new systems.

· Detail-oriented and adheres to clear deadlines.

· Excellent organizational skills and ability to multi-task.

· Ability to work within a multicultural environment serving children and families of diverse backgrounds.

· Exceptional oral and written communication skills.

· Ability to pass a Livescan background check.

· Behave in accordance with all competencies required of a leader that demonstrate the following:

  • Actively listens to concerns and exhibits patience even if in disagreement
  • Responds and communicates constructively and positively to others and their opinions with a collaborative and non-judgmental approach
  • Conveys the point of the discussion clearly, providing supporting information 
  • Effectively cascades information to the team and actively inquires their opinions and input 
  • Exhibit emotional control during all encounters whether in agreement or not and while taking difficult stands
  • Proactively takes responsibility for self and team.
  • Builds professional, positive, and respectful relationships
  • Adapts leadership style to build engagement based on individual needs of team rather than using a ‘one style fits all’ approach
  • Exemplifies leadership skills that proactively address and exceed internal and external needs/expectations

Physical Requirements and Work Environment

· Time will be spent in the office and out in the field and could involve intermittent physical activities, including standing, bending, reaching, sitting, and walking.

· The CASA office is an open office layout. Candidates will be working in a shared space with varying levels of noise and foot traffic. 

· Lifting can be up to 20 lbs.

Salary Description