Career Coach- Bilingual in Spanish
Laurel, MD Community
Job Type
Full-time
Description

  

ROLE 

The Career Coach must be bilingual in Spanish and will be responsible for assessing customers and developing customized job-readiness plans based on customer career levels, including those who are starting their careers, transitioning into new jobs, and advancing their careers. The Career Coach assesses barriers to training and employment and develops solutions for overcoming those barriers. The Career Coach connects customers to training and employment opportunities that lead to financial self-sufficiency. The Career Coach tracks and reports customer progress through data management systems. 


ESSENTIAL FUNCTIONS/RESPONSIBILITIES 

• Conduct orientations for job seekers to provide an overview of available services. 

• Assesses new customers and career coaches clients for intensive services. 

• Interviews job seekers to assess skills and needs using the automated system to complete, review and 

update customer registration. 

• Share labor market information with job seekers to enable informed decisions on labor trends and 

economic conditions. 

• Refer job seekers to training and/or supportive services to improve their job readiness by utilizing 

community, training, and educational resources. 

• Support and case manage clients while in training or work and learn opportunities. 

• Collaborate with internal and external partners to organize and support recruitment activities 

including, but not limited to, job fairs, presentations to community-based job seeker support groups, 

and related outreach activities. 

• Engage in job development activities with community organizations and agencies to identify 

employment needs, gain feedback on job seeker needs, and develops strategies for optimizing results. 

• Identifies potential job matches for job seeker that aligns with their identified goals and qualifications. 

• Assist customers in the usage of self-service resources

• Perform reporting functions to include eligibility, enrollment, case management notes, job placement 

 data, follow-up information, etc., into the computer tracking system in compliance with 

documentation requirements. 

• Prepare written communications, including progress reports, fliers, brochures, and calendars, in 

partnership with the Communications and Outreach Manager. 

• Attend conferences, staff meetings, and AAWDC functions as assigned. 

• Conduct oral presentations to small and large groups. 

• Other duties as assigned. 

Requirements


Must be bilingual in Spanish.


KNOWLEDGE/SKILLS/ABILITIES 

• Knowledge of and experience in compliance with organizational policies, established procedures, 

regulatory requirements, and federal and state laws. 

• Knowledge of career counseling theories and techniques, including the impact of cultural values and 

the unique needs of a diverse population, must be demonstrable. 

• Experience in preparing and conducting client workshops. 

• Excellent organizational skills, including prioritizing work and managing deadlines 

successfully. 

• Commitment to outstanding service delivery, teamwork and client outcomes must be verifiable 

through references. 

• Proficiency in Microsoft Office Suite, including Excel and Word. 


  

PREFERRED QUALIFICATIONS 

• AA. Degree in human resources, human services, education, social services, public administration, or 

related field. 

• Two or more years in human services or social services. 

• Minimum of two years of recruitment/employment service experience, including client assessment, is 

required. 

• AAWDC Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate 

degree credits may substitute for one year of experience. Additional related experience may substitute 

for the required education on the same basis. For jobs where equivalency is permitted, up to two years of 

non-related college course work may be applied towards the minimum education/experience 

required.