This position is responsible for assisting with client projects.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Assist Consultant to manage consulting projects
  • Assist Consultant to establish and manage Client and Broker relationships throughout projects and set proper expectations
  • Assist with scheduling and documenting client needs
  • Assist Consultant with managing project documents including timeline
  • Communicate with technology providers in the market to stay abreast of their offerings
  • Schedule and manage provider solution demos for projects
  • Maintain project details in Podio and ShareFile
  • Assist with implementations as required
  • Attend All Team and Consulting Team calls
  • Contribute to strategic processes and procedures of the team
  • Manage all issues quickly and professionally
  • Report all escalated issues to the Division Team Leads and/or upper management
  • Complete job related training courses/seminars as needed
  • Provide reporting updates to internal teams or management


QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of knowledge, skill, and/or training; or equivalent combination of education and experience.

  • Bachelor’s degree in a related field preferred
  • 1 year of experience with HR Technology solutions preferred
  • Exceptional customer and interpersonal skills
  • Strong problem solving skills
  • Strong written and oral communication skills
  • Strong organization skills
  • Diligent documentation habits
  • Microsoft Office skills (Word, Excel)
  • Must be self-motivated and able to work in a fluid, fast-paced environment
  • Excellent written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions
  • High level of professionalism, productivity, dependability, and accuracy
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