WHAT MAKES VOA SPECIAL?
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens.
Hiring Bonus: $1,000
The Durango Community Shelter Senior Manager is responsible for the operation of two programs, the 24-hour Durango Community Shelter program and the Veteran Transitional Housing Program (Grant Per Diem-GPD), including hiring, training and supervision of assigned staff, training and supervision of volunteers, scheduling of shifts, and program development. Ensures the timely response to the physical and emotional needs of shelter residents and Veteran service recipients. Responsible for community relations, budgeting, monitoring expenses, reporting to funding sources, preparing grant requests and reports for funding agencies and other administrative duties in conjunction with the Senior Director.
JOB DUTIES
- Develops, implements and monitors 24-hour program operations and daily activities of the Durango Community Shelter and the Veteran Transitional Housing Program (GPD).
- Evaluates overall program effectiveness for both DCS and GPD and ensures that all program guidelines are met.
- Recruits, hires, trains, and supervises staff and student interns. Performs all scheduling functions for staff and volunteers, ensuring adequate coverage for both programs at all times.
- Supervises the provision of case management services for shelter residents and GPD participants, ensuring adequate information and referral resources.
- Fosters and maintains meaningful communication among all program personnel, volunteers, and residents; clarifies concepts and goals of each program to residents, recipients, volunteers and staff
- Coordinates services of other community agencies to respond to the needs of Durango Community Shelter residents and GPD program participants
- Conducts extensive and ongoing outreach to community and governmental agencies on behalf of both programs, to ensure program participation and the coordination of services for veterans and the homeless.
- Seeks out and develops fund raising opportunities, including grant writing, special events and donor solicitation. Ensures that all grant reporting deadlines are met for both DCS and GPD and facilitates on-going and beneficial relationships with program donors.
- Performs duties in a professional manner adhering to the Social Work Code of Ethics.
- Develops, implements and monitors case management and goal planning for the DCS Extended Stay Program shelter residents and for GPD program participants, in conjunction with counseling and case management staff.
- Develops program budgets in conjunction with Senior Director and oversees control of expenditures.
- Serves as acting Southwest Colorado Supervisor when the Senior Director is not available
- Monitors volunteer programming to include recruitment, training, and the supervision of volunteers, either directly or through a coordinator. Keeps supervisor and program staff informed regarding volunteer issues.
- Coordinates networking and acts as a community liaison for DCS and GPD, maintaining cooperative working relations. Serves on boards, councils, and attends meetings and community functions relative to the programs.
- Performs a variety of administrative duties in conjunction with the Senior Director.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBLITIES
Responsible for supervision of staff and volunteers at the Durango Community Shelter and in the Veteran Transitional Housing Program
MINIMUM QUALIFICATIONS
- Bachelor’s Degree in a human service or related area or the equivalent relevant experience.
- Minimum two years direct experience working with vulnerable populations.
PREFERRED QUALIFICATIONS
- Minimum one year experience in volunteer recruitment and coordination preferred.
- Direct experience working with the homeless, veterans, or relevant populations preferred.
- Experience in management and supervision preferred.
- Experience in non-profit budget and grant management preferred.
- Must possess a valid Colorado driver’s license and state-mandated automobile insurance.
Position type and expected hours
- Full-time, Exempt/ Salary
- 40 hours per week during business hours, Monday through Friday. Occasional weekends are travel are required.
Position Salary Range:
$61,963/yr. - $68,161/yr.
Hiring Bonus: $1,000
Starting Pay:
Based on experience
Benefit eligibility is based on job type/status
Vacation Time
Separate Sick Time
Paid Holidays
Floating Holidays
Personal Days
Volunteer/Wellness Day
Tuition Assistance
Pension Plan
403b Retirement Plan with Agency Match
Health, Dental, Vision, Pet Insurances
Life Insurance
Accident Insurance
Short & Long-Term Disability
Employee Assistance/Work Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Fully Company Paid Unlimited Mental Health Benefits for Employees on the VOAC Health Plan
Volunteers of America is an EEO/AA Employer