Traveling Recertification Specialist
Job Type

Fairstead is a vertically integrated real estate company specializing in affordable and mixed-income housing. Since 2014, Fairstead has acquired and/or developed more than $4 Billion of multifamily property across the country, and today owns a portfolio of 16,500 apartments in 18 states. The company’s comprehensive platform provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design and construction, energy and sustainability, property management and social services.

Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design, construction, energy, sustainability, property management and social services. With a long-term commitment to its residents, communities, and partners, the Fairstead team stands out by:

  • Listening to and understanding the needs of its residents, communities, partners, and stakeholders alike
  • Developing and preserving high quality affordable housing in an innovative and sustainable fashion
  • Creating a positive social and environmental impact within the properties and communities it serves

Fairstead’s Core Values

  • Empathy
  • Innovation
  • Entrepreneurship
  • Determination
  • Integrity

Position Description

The Traveling Recertification Specialist will ensure compliance with all agency, funding, and regulatory agreements. This position will help tenants, across multiple Fairstead properties, maintain affordable housing through the certification and recertification of tenants on an annual basis. The Traveling Recertification Specialist ensures that tenants with rent arrears or lease violations are brought to the attention of the Property Manager and compliance team.

At the direction of the Property Manager and Compliance Manager, the Traveling Recertification Specialist is directly responsible for the following:

  • Develop a schedule for implementation the occupancy cycle, unit inspections, apartment availability, interviewing applicants, required verifications/documentation and tenant selection
  • Enforce occupancy policy and procedures in accordance with regulatory agreements
  • Implement initial, interim, and annual lease process for all units; coordinate with the compliance team to ensure all subsidy information for the resident is appropriately communicated
  • Initiate communication to the compliance team for residents out of compliance with rent or house rules
  • Organize files to support the tracking of all resident related housing court actions
  • Maintain an accurate and orderly system of office records and tenant files in accordance with Fairstead regulations and agreements; maintain confidentiality as required
  • Prepare resident move-in packages for the compliance team to review and approve
  • Provide task supervision as requested by the Property Manager to maintenance and on-site security
  • Develop and maintain positive relationships with all residents
  • Complete and/or assist with the completion of housing program requirements such as Annual Owner’s Certification as well as monitoring agency file reviews and site inspections
  • Execute requirements per Fair Housing regulations, Section 504 Act, and Certified Occupancy Specialist programs, HDC, HPD, HCR, and HUD
  • Actively participate in all necessary training to ensure that sites maintain compliance with Project-Based Section 8 programs as well as HPD, HDC and other government agency programs that have oversite to properties
  • Participate in Fairstead program meetings/trainings as required
  • Assist Property Managers and Fairstead staff in developing responses to requests from third-party monitoring agencies
  • Provide superior customer service to residents and prospective residents by promptly responding to all incoming calls, messages, and emails in a professional, respectful manner
  • Perform other duties as assigned

  • Bachelor’s degree from a four-year college or university required
  • 5+ years’ recertification experience in Project-Based Section 8
  • Advanced knowledge of HUD policies and procedures
  • Proficient in MS Office, HUD EIV/TRACS and HUD MOR requirements
  • Yardi experience required
  • Bilingual (English/Spanish) is preferred
  • Willing to make regular on-site visits
  • LIHTC experience is a plus
  • Affordable Housing certifications such as AHM, COS, TaCC, HCCP) preferred
  • Must be willing to travel.