Scheduler
Description

JOB SUMMARY

The Installation Scheduler’s principal function is to maintain and coordinate the scheduling of cabinet & countertop deliveries and installation in an efficient and timely manner, as practical and in accordance with Markraft’s company policies and procedures and Core Values.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Scheduling deliveries and installation within predetermined lead times by monitoring product resource availability. This includes

- Product from manufacturers (cabinets, tops, accessories)

- Product from suppliers (countertops)

- Coordinating with installers on availability

- Delivery availability (warehouse)


  • Monitoring job progress including, but not limited to:

- Daily communication with installers and their related progress

- Supporting the system of accountability to completion (progress reports)

- Initiating the job inspection process

  • Coordination and delivery of installation packets between sales teams and installers
  • Taking customer warranty service calls and resolving accordingly


SUPERVISORY RESPONSIBILITIES

  • None


EDUCATION, EXPERIENCE & QUALIFICATIONS

  • 1-3 years of customer service experience preferred
  • Strong organizational skills
  • Proficiency in the use of PC software such as Word, Excel, and PowerPoint


Requirements

PHYSICAL DEMANDS

  • Ability to sit at a computer monitor for long periods throughout the day.


WORK ENVIRONMENT

  • General working conditions
  • Office Environment
  • May have to meet tight deadlines

OUR BENEFITS

  • Health Insurance (Medical, Prescription, Dental, and Vision)
  • Life Insurance
  • Paid Holidays and Time Off
  • 401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.