Reporting to the Manager of Sector Training Programs, the primary responsibility of this position is to implement and manage sector training programs and to perform related tasks and assignments. On behalf of the Mayor’s Workforce Development Board, Detroit Employment Solutions Corporation (DESC) administers a variety of public and private workforce funding and manages the contractors that delivery training and employment services. The Coordinator will be assigned to two or more grant-funded training programs and will be responsible for ensuring that DESC and its contracted service providers and trainers achieve contract goals and meet the needs of job seekers and employers.
DUTIES AND RESPONSIBILITIES:
• Develop a detailed workplan for assigned grants. Implement workplan to ensure all milestones are achieved.
• Promote funding opportunities to quality training providers in the City of Detroit and surrounding area, in order to expand overall quality and diversity of Detroit at Work training programs. Assist Manager of Sector Training Programs in competitive procurement of training providers.
• Manage relationships with subgrantees and subcontractors. Assist in establishing contracts, Statements of Work, budgets, and contract modifications. Establish contract goals for each subgrantee or subcontractor and work with them to develop a performance plan.
• Work closely with the Employer Engagement and Business Services team to ensure training activities are aligned with employer needs and demand. Assist training providers in interpreting and incorporating employer feedback into curriculum.
• Plan, coordinate, and administer activities of assigned programs to include developing and implementing related procedures, processes, services and systems.
• Manage subgrantee and subcontractor performance. Provide partners with clear expectations for performance and administer technical assistance when necessary. Connect partners to available and necessary resources to enhance program quality. Establish and implement corrective action plans when necessary.
• Monitor and evaluate the program effectiveness, investigate trends, recommend and implement modifications to improve program effectiveness.
• Assist in the preparation of budgets; Monitor, verify, and reconcile expenditures of budgeted funds as appropriate.
• Prepare required and supplemental programmatic reports for funders.
• Coordinate special events (i.e. trainings/meetings), create and distribute invitations, distribute resources, attend events to lend support, coordinate technical equipment, and assemble presentation / information.
• Research and develop best practices to serve targeted populations. Develop and coordinate new ideas and concepts, materials, and resources to supplement, expand, or replace existing program components in order to benefit participants.
• Exhibit professionalism, diplomacy, and ability to appropriately interact with staff, participants, employers, and local stakeholders while maintaining working relationships in all aspects.
• Compose and prepare correspondence involving interpretation of policies, procedures, contract, and agreements.
• Prepare reports and analysis setting forth progress and appropriate recommendations or conclusions.
• Demonstrate ability to assess triggers for new policies and procedures; such as, changes to the external operating environment, government policy/legislation, review of strategic directions, new cross-functional initiatives, and need for consistency in service delivery, etc.
• Perform other related duties as required.
The above functions are intended to describe the general nature and level of work to be performed by the person assigned to this position. They are not intended to be construed as an exhaustive list of all duties of the position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Local area travel will be required.
• Must be highly organized and have the ability to manage multiple projects concurrently.
• Must possess the ability meet the general public, exhibit professionalism, and work under pressure with the ability to reprioritize in order to meet deadlines.
• Must be able to communicate effectively in person, in writing and by telephone.
• Demonstrate Project Management Skills to produce quality, timely, complete work product.
• Must be discrete and professional, particularly when handling confidential information.
• Seek growing responsibility and show great capacity for work.
• Must demonstrate strong quantitative, analytical, and investigative research skills
• Exhibit expert level documentation and writing skills, and have the ability to prepare timely, accurate and complete reports.
• Must have experience demonstrating the ability to scope out new policy and rule specifications, as well as coordinate program policy documentation changes.
• Must be able to maintain strict ethical legal adherence and confidentiality at all times.
EDUCATION & EXPERIENCE:
A Bachelor’s Degree in social work, education, business administration or related field is required. Work experience and education may be substituted. Relevant experience is highly preferred. Must possess project management experience and skills.
Valid State of Michigan Driver’s License – Position requires field work.
Background check and drug screen required