Service Technician
Job Type
Full-time
Description

JOB SUMMARY

 Execute day to day operations of new home inspections, installation, services, and warranties through accurate, effective, and professional communication with “Superior Service” as a standard for our customer.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Verify new home measurements 
  • Subfloor inspections 
  • Inspect wall tile
  • Conduct service and warranty requests 
  • Product delivery as needed
  • Quality control and manage installs as well as service and warranty claims 
  • Layout material in home


SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


  • None


Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School Diploma/ GED Preferred
  • Ability to frequently lift up to 50lbs 
  • Valid Driver’s License
  • Ability to stand for prolonged periods of time 
  • Strong verbal communication skills 
  • Effectively take direction 
  • Flooring or RFMS experience preferred



PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to sit, stoop, kneel and crouch; to lift and move up to 50 pounds; to see well enough to discern differences in quality of documents and files.


WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General working conditions
  • May require working in hot or cold temperatures


OUR BENEFITS

  • Health Insurance (Medical, Prescription, Dental, and Vision)
  • Life Insurance
  • Paid Holidays and Time Off
  • 401(k) Plan with company matching



Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.