Customer Collections Specialist
Job Type
Full-time
Description

 Are you searching for an exciting opportunity that doesn’t require prior experience? We are prepared to offer training; however, it's a prerequisite that you commit to attending a two-week training period in Grand Island, NE. We welcome individuals who are willing to learn, self-starters, reliable, and excellent team players. New employees without experience average an annual take home pay between $40,000 - $45,000 between hourly wage and monthly bonuses. Join our team today and kick-start your career! 


The primary responsibilities of a Customer Collections Specialist include developing Customer relationships, identifying causes of account difficulties and pursuing the best course of action to resolve delinquency issues. Duties performed include: manage on a daily basis a large inbound/outbound volume of Customer communications; identify in real time the best approach to negotiate actionable Customer payment arrangements; resolve payment discrepancies with Customers; skip trace Customers; determine likelihood of equipment recovery if no payment can be obtained; and work with third parties including recovery agents, attorneys, insurance companies and other AmurEF Departments to balance the dual objectives of maximizing net recoveries and minimizing recovery time.


The Customer Collections Specialist will be expected to produce a minimum agreed upon quantity and quality of daily deliverables (e.g., daily call count, individual Customer contacts and error-free correspondence) as well as surpass monthly production objectives agreed upon with the Collections Manager.