Sr Digital Account Manager
Fully Remote
The Role: The Senior Digital Account Manager will serve as the primary contact and ultimate point of accountability for a portfolio of R2i’s core clients. This role will own the relationship with the client, have responsibility for understanding the brand strategy, logistics and market landscape. They will lead client meetings, help inform strategies, and be a respected advisor for the client on brand positioning and integrated digital marketing plans. As well, they will manage cross functional teams including but not limited to media, creative, analytics, operations, and others.
Principal Duties And Responsibilities:
  • Connect the dots between the clients’ needs, organizational structure and overall account/stakeholder relationship
  • Work with the broader delivery team and leadership to surface growth opportunities and collaborate on how to pursue them
  • Deliver clear and concise communication with internal teams and ensure everyone is on the same page for the client with clear actions and timelines
  • Be the final check on deliverables and be the lens of the client
  • Provide detailed financial and resource planning to ensure that R2i is meeting and/or exceeding project profitability and margin goals
  • Develop processes to ensure key metrics are reviewed and any adjustments necessary are made quickly and easily
  • 6+ years of project management/account management experience
  • Supervisory Experience a plus
  • 4+ years of agency or relevant brand experience preferred – specifically related to integrated channel campaigns
  • Demonstrated track record of developing senior level client relationships - strong client references are preferred
  • Strong knowledge or experience in marketing and advertising, with particular emphasis on interactive storytelling, demand gen marketing, strategy, and analytics
  • Strategic thinker and able to meet client’s overall business objectives
  • Experience or strong understanding of digital marketing technologies such as Adobe, Marketo, ExactTarget, etc.
  • Excellent communication skills both written and verbal
  • Entrepreneurial spirit and comfortable working in a rapidly growth, fast-paced, dynamic company