Staff Development Specialist



To provide confidential, accurate, and timely support to the Staff Development Department. To ensure communication and documentation is handled in a professional and confidential manner. Provide training, support, and Mentorship to current employees, as necessary. 

Status: Non-Exempt

Responsible to: Assistant Director of Staff Development


· High School diploma required, Associate’s Degree preferred.

· One year of experience in Direct Support/OPWDD preferred.

· One year of Staff Development/Training experience preferred.

· Ability to organize and prioritize work; uses time efficiently.

· Ability to work independently.

· Ability to maintain confidentiality.

· Experience with Microsoft Office Products (Word, Excel, Outlook); proficiency in typing, Word and Excel required.

· Adapts to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays or unexpected events.

· Demonstrated ability to communicate effectively in oral and written form. Excellent verbal and written communication skills.

· Excellent organizational, time management, and interpersonal skills, as well as attention to detail.

· Adherence to Agency policies including Attendance Policy.

· Valid NYS Driver’s License acceptable to Agency insurance standards

Physical/Cognitive Requirements:

· Sitting for extended periods of time.

· Use of computers and/or writing for extended periods of time.

· Exposure to office equipment/chemicals.

· Bending, reaching, pulling, and pushing in the course of filing and miscellaneous clerical work.

· Speaks clearly and remains calm in stressful or demanding situations.



Essential Functions:

· Provide training and support to all employees regarding Training profiles, certificates, GER’s, T-log’s, MAR’s, Behavioral tracking, and other electronic record components.

· In collaboration with the Assistant Director of Staff development, provide training and mentorship to staff as requested/required.

· Support the Assistant Director of Staff Development and the Director of Workforce Development and Culture with any and all tasks, projects, initiatives, etc.

· Maintain Training records and create and send out Master Training Reports as needed; maintain communication with staff and management to ensure attendance.

· Responsible data entry related to the electronic record systems, including updating employee information from “Notify the World” emails.

· Coordinate with the Residential, Training, Clinical and QA departments to gather relevant and necessary information for state internal and external reviews. 

· Responsible for ordering and picking up items for New Hire classes, including lunches.

· To cover front desk receptionist duties as needed/requested.

· Any and all other related duties as requested/required by supervisor(s).